I was surprised with the consultative…
I was surprised with the consultative approach at the showroom. There was no rush to the shopping experience. The suit is great quality and fits perfect.
By chris.mertensyahoo.com
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
662 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consistently the highest rated custom shirtmaker. Easy custom sizing. Phenomenal customer service. Renowned quality. Two week delivery. Perfect fit guaranteed.
Proper Cloth (propercloth.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 632 reviews with 5 stars · Clear filters
I was surprised with the consultative approach at the showroom. There was no rush to the shopping experience. The suit is great quality and fits perfect.
By chris.mertensyahoo.com
Great quality
By Dan R.
The quality of the shirt is good as far as the fabric is concerned. What really makes it great is the customer service and the fit which can be achieved through their tips and proposed adjustments.
By Stephan B.
Wonderful quality, well-made, quick service
By Derrick B.
For a person that always experiences fit issues, it is great to finally find a custom option that prioritises quality and fit over everything else. Non-iron and stretch options are a huge bonus. Be sure to make good use of their fit request service.
By Happy C.
Beautiful shirts, amazing fit and fabrics. I was fortunate to have spent many years in high end mens fashion with access to some of the best European shirts and these are right up there. I love that you can customise so many features, like having a slightly wider shirt cuff for a larger watch. Delivery is also prompt and reliable (I live on an island 40 mins by ferry from Auckland, NZ's largest city). All around great service and fantastic product. I'll try one of their MTM suits next!
By harry H.
I'm in the process of getting sizing right and the experience is top notch. The website is very detailed so you can order exactly the size you need. They offer two free remakes which is awesome. The pinpoint fabric I ordered looks and feels great. The construction is excellent. I will be buying many more from them.
By Allen F.
Generally I do buy all my shirts from Proper Clothes for nearly 8 years. This should speak for itself. Perfect customer service, the shirts do fit great and a big selection.
By Joerg K.