Been a customer for over 7 years
I have been using Proper cloth for over 7 years, highest quality workmanship and keep going back. Makes sense to pay for clothes that fit rather than expensive brands.
By Mr T L.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
662 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consistently the highest rated custom shirtmaker. Easy custom sizing. Phenomenal customer service. Renowned quality. Two week delivery. Perfect fit guaranteed.
Proper Cloth (propercloth.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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I have been using Proper cloth for over 7 years, highest quality workmanship and keep going back. Makes sense to pay for clothes that fit rather than expensive brands.
By Mr T L.
I cannot say enough about the customer service from Proper Cloth. Always going above and beyond for an elevated suiting experience!
By MJ T.
Quality clothes. Amazing fit. Exceptional customer service. Usually replies within a day. Reasonable pricing. Great selection of materials and weaves. Unfortunately no suit jackets can be made with just the body measurements, it requires you already own a well fitting jacket and measure that. User experience on the website is very easy and intuitive. Proper Cloth never pressure you to buy immediately, they allow you to take your time. The packaging of the dress shirts is marvelous and professional. They send it to you in a solid cardboard box and include instructions on how to wash them. You can still request a return even after you have washed the dress shirt if it doesn't fit.
By Allan C.
Great shirts and a super customer friendly company.
By ENS
Great customer service and quality
By Joseph S.
The shirt fabric and construction feel top notch. Even after a couple washes, the shirt feels and wears even better than the first time. A true sign of quality and the craftmanship of these OCBD shirts.
By Aldo F.
The selection is wide, placing the order is easy, completing the fit is simple, and returning and exchanging is easy if there are any errors. Highly recommend Proper Cloth for quality clothing that fits
By paul S.
Have bought tailor made shirts from well-known houses in USA, Italy and France. Proper Cloth is by far the best quality and handwork, with an excellent range of fabrics.
By Tony