Proper Insurance ServicesReviews of proper.insure

Just finished the underwriting process and Taylor Stults was really great in helping to answer my questions, including back to back phone calls. Just great to be able to be in touch and talk through the coverage being offered.

Throughout the whole process of working with Proper Insurance on our first short term rental, from the initial inquiry to the eventual signing of our policy, they have been nothing short of fantastic. Our agent, Payton, has been such an excellent communicator every step of the way, and we never felt like we were in the dark or confused about anything. Payton and Proper Insurance make it very clear they are the best in the business, and they are very good at making you feel safe and secure. We will definitely be going back to Proper Insurance with any future properties.

Taylor Stults, the Proper Account Executive I worked with, was very attentive, knowledgeable and efficient from the beginning of the process to the end. Anything having to do with insurance policies can be stressful, so it was a great relief when everything was organized, informative and preceded smoothly. I'm very happy with my choice to go with Proper.

Proper Insurance is hands down the top insurance provider for short-term rentals, and their representative, Nick Massey is simply outstanding. They offer specialized coverage tailored to the unique needs of short-term rental properties. Nick's expertise and exceptional service make him the go-to person for insurance in this industry. Highly recommended!

My claims adjuster, Alayna; was the reason for my 5 star review. All thru the process of my claim for roof damage due to severe weather, Alayna was patient and kept me updated. This was my first experience filing a home damage claim and I appreciated her help. Although there were some delays with outside contractors; I was still very satisfied with the service I received from Proper.

We have been with Proper Insurance since December last year, and this mid June we had an incident of our garage door, broke and completely fell off the rod. We did submitted a claim to Proper Insurance, and they did helped us facilitate the replacement and paid us with all of the damages except, of course, my co-pay. Mike Wolf was my agent and the claim representative was Elizabeth Douma, both were so excellent and their services were top notch, they were helpful and very, very knowledgeable. Elizabeth responded to my emails very quickly and was on top of the situation at all times. could not ask for a better experience from these two. Kudos to you guys and more power to your company. Highly recommended.

We have been with Proper Insurance for 3 years and just filed a claim. My agent, Ian Smith has always been a pleasure to work with and continued to be a pleasure after filing a claim. Top notch! The claims adjuster Ryan Leclerc was amazing to work with on the claim. He kept me informed on the process and I always knew what to expect. A great company all around.

I had the pleasure of working with Elizabeth Douma at Proper Insurance recently and I couldn't be happier with the service I received. Elizabeth was very knowledgeable and patient throughout the entire process. She took the time to explain everything to me in detail and made sure I understood all of my options. She was also very responsive and always available to answer any questions I had. I would highly recommend Elizabeth Douma. I thanked her so much for her help and guidance and being such a pleasure to communicate with in a pleasure challenged industry.