Great service
Great service! Thorough! Perfect follow-up and follow through. Friendly and courteous. Taylor is the best!
By Quadeerah A.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
241 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Proper Insurance is the Nation’s leading vacation rental insurance provider, with over 100,000 policies written in all 50 states. They’ve custom penned the most comprehensive policy on the market, offering unmatched protection for your property, income, host liability, amenity liability (bikes, kayaks, hot tubs, etc.), theft, vandalism, bed bugs, and more. They even cover SQUATTERS!
Proper Insurance Services (proper.insure) has 241 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Great service! Thorough! Perfect follow-up and follow through. Friendly and courteous. Taylor is the best!
By Quadeerah A.
We are grateful that we found Proper Insurance. Cade is Amazing and certainly sets the platinum standard of excellence in customer care. They are kind, professional and helpful. These days, it is rare to receive stellar customer care like this. Great experience!
By Grant A.
Taylor Stults was great! Super responsive and informative as she helped me set up my policy.
By Jerry Y.
Taylor was knowledgeable, responsive and easy to work with.
By Nps P.
Taylor Stultz was an absolute pleasure to work with. She was very knowledgeable and explained everything through the process. I would highly recommend her for your insurance needs.
By Kami C.
Taylor was amazing. She answered all of my questions in a timely manner and was very pleasant to work with. Highly recommended!
By Pete and D.
After being dropped by our carrier (despite zero claims) in the California insurance crisis we were facing a massive rate increase for a clearly inferior product from the state-run carrier. Luckily, we were able to find our way to Taylor Stults at Proper and boy, we should have been using Proper all along. The policy is tailored to short-term rental owners and provides significant coverage benefits. In addition, Taylor was incredibly responsive, communicated clearly, guided the application through underwriting and was a joy to work with. Oh, and they saved us over $2,000 on the premium. Just an all around great experience. Thank you Taylor!
By Kevin and J.
Cade is the best in the game for short-term rental insurance. He gets great quotes AND he's way faster than any other insurance agent we've worked with. You'd be a fool to take your business anywhere else. Gotta go to Cade!!!
By Hunter K.