The customer rep went above and beyond…
The customer rep went above and beyond to make sure I got what I needed for my business. I appreciate every minute with her.
By Hairloveby K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
252 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.
ProMerchant (promerchant.com) has 252 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 230 reviews with 5 stars · Clear filters
The customer rep went above and beyond to make sure I got what I needed for my business. I appreciate every minute with her.
By Hairloveby K.
Ewan was extremely helpful in explaining the product and getting all my questions answered. Everything was processed within 24 hours and super easyf to use. Thanks so much for the great customer service!
By Samantha C.
Joe was great and very helpful.
By Andy S.
Upfront and honest, easy to work with Joe was a stand up guy! Thanks for all the info, will be in touch soon
By Kevin
Joe did a great job walking me through everthing once again with my assistant. I appreciate his patience and time.
By customer
Dana was fantastic, looking forward to our relationship moving forward, If you are looking for processing I would highly recommend her
By Randy C.
Mr. Joe Mendolia, helped me get a business equipment service for my small business company. He was very helpful and really knowledgeable of what he was doing at he’s job. I have a really hard time getting how to get paid for my business and he was extremely helpful helping me getting what I needed to get my business equip. Respectfully, Joy
By Joy
Dana was GREAT!! Dana was patient and walked me through the process . . . TWICE. I'd no more than gotten my account set up when I decided to get a business banking account instead. Dana walked me through the whole process of canceling the one account and getting the new one setup!! I wish ALL customer service was this awesome!!
By The Maker N.