Helpful FaceTime
John was friendly and very helpful in helping me fix my bathroom sinks water flow. He FaceTimed me and was able to walk me through the issue. Thanks John!
By Daniel
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ProKit Solutions offers expert virtual plumbing support using live video calls and photo and video uploads to help homeowners quickly diagnose issues and find the right solution. Customers can easily share visuals of their problem, allowing our experienced technicians to provide clear, practical guidance without an in-person visit. We focus on honest advice, efficient problem-solving, and helping customers feel confident about their next steps.
ProKit Solutions (prokitsolutions.com) has 7 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
7 approved reviews, newest moderated first
John was friendly and very helpful in helping me fix my bathroom sinks water flow. He FaceTimed me and was able to walk me through the issue. Thanks John!
By Daniel
I had a great experience, they helped me replace a leaking hose really quickly. Would recommend!
By Aman
Response from ProKit Solutions· Feb 2, 2026
Happy to help! Thank you
John was very knowledgeable and helpful with my bathroom faucet replacement - we hopped on a video call and he walked me through every step and answered every question I had. Would definitely recommend!
By Jeffrey T.
Response from ProKit Solutions· Feb 2, 2026
Happy to help anytime you're looking to upgrade your fixtures
Just what we needed to fix a clogged sink without spending hundreds of dollars!
By Ellie
Response from ProKit Solutions· Feb 2, 2026
Glad we could help!
Very helpful
By Laura
Response from ProKit Solutions· Jan 13, 2026
Thanks for your review!
They were great to work with and figured out what I needed to do to fix my leaking faucet
By Leon St P.
Response from ProKit Solutions· Jan 13, 2026
Thanks for your feedback! Glad we could help with your leaking faucet
Such a great resource for anyone who’s looking to learn, plus you’ll save a ton of money down the line when you can apply these skills elsewhere.
By Paul
Response from ProKit Solutions· Jan 13, 2026
Thanks for the great feedback! Glad we could help you hone your skills. Your sink looks great!