Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
580 reviews
ProjectmontessoriSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.
Projectmontessori (projectmontessori.com) has 580 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 166 reviews with 1 star · Clear filters
I ordered a busy book from the website as I thought it looked ideal for my 3 year old. It took ages to get delivered and when it came the box was damaged. The book itself is cheap, made of cardboard and comes in bits so you have to make it up. Totally not as advertised and terrible value for money.
By Anna
We ordered a toy 'suitable for 1-4yrs. When it arrived the box stated, 'not suitable for children under 3 yrs. old. We asked for our money back under their "30 day money back guarantee" They basically told us to ... off. DO NOT GO ANYWHERE NEAR THIS BUNCH OF AMERICAN THIEVES. Just wanted to add, this company is NOTHING AT ALL TO DO WITH MONTESSORI SCHOOLS.
By Colin
In my opinion a complete scam! At first all seems ok: They acknowledge that they received my order, then I receive another e-mail giving you a racking number -that shows my order is in Woodridge. I received another e-mail stating my package was on the way - - that e-mail did not have a tracking number. I waited a few days and then tried the old tracking number and it still showed in Woodridge. I tried to reach the company - a form came up to fill out and when you try to type in it, it disappears, I told my family and they pulled up the reviews, that is when I realized something was very wrong with the company. I finally went to the bank and told them I thought I was scammed and they are taking over getting my money back. Check the reviews before you order anything.!!!
By Jeanette V.
Ordered a set of 4 busy books for my toddler. They took ages to arrive, and then when they did were very disappointing. Cheap cardboard packaging wasn't fit for purpose and was therefore damaged. Books were very poor quality and sent in component parts so i have to put each of them together before using (no instructions either but think i can probably work it out). This was not my expectation for the price. I wanted a busy book for my toddler - not for me. Definitely will not order anything from them again
By Rhianne V.
Complete SCAM!!! I ordered a toy for my grandson - I placed the order 7/2 and paid for priority. I have reached out to the company and the responses are shady. So disappointed! I filed a dispute with my bank.
By Rachel O.
Project Montessori is nothing but a SCAM operation. I ordered a "Busy Cube" from their website for $34.99 plus $5 shipping. The item arrived but I felt it was not age-appropriate for my grandson. The company had a 30-day return policy so I initiated a return the next day, per email, as they requested. I got an email in return saying they will respond in 24 hours. It's now been four days and I still haven't heard from them, despite sending another two emails. I tried calling the Customer Service number I found online but the number is "not in service." I then realized there was a gift receipt from Amazon in the packaging. I looked up the Cube on Amazon and saw that it sells there for $16.99 and shipping is free. In other words, Project Montessori got $39.99 from me, then ordered the same product from Amazon to be sent to me as a gift. While I paid $39.99 for it, they paid only $16.99, thereby making a profit of $23. That's a nice payout for doing nothing more than placing an order on Amazon. I thought the name Montessori and their 30-day refund policy meant I was not likely to be scammed, but live and learn. I recommend checking the price of any item you wish to buy to see if it's available on Amazon before ordering from any one-off online store that you are unfamiliar with. Not only would I have gotten the item for less than half of what I paid, but getting a refund would never have been an issue.
By Cindy
I have ordered items- the money has been drawn from my account but even though - I have not received any mail or items. I have tried to contact you but response?
By Marlene Vrede W.
DO NOT ORDER FROM THIS STORE. They ship from China. I've been waiting 10 days and still no sign of the order. I had no idea they ship from china. Even worse - they use Evri to ship with. I have little hope of getting the gift I need for a birthday this Saturday even though I ordered 2 weeks in advance. Not acceptable in 2023!
By Meghan F.
