Very helpful and knowledgeable
Very helpful and knowledgeable
By Candace C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
622 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Procolored. Trust in our printers which are tailored for lightweight print-on-demand tasks. Start your business with us to personalize products with colorful design and high-quality prints. Procolored keeps pursuing user-friendly experience and reliable technology to sparkle your joyful journey of producing attractive items.
Procolored (procolored.com) has 622 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Very helpful and knowledgeable
By Candace C.
This is my first printer and I love it! I've never had any major issues and I'm just now replacing my first part after having it for a year and one month. It does require daily maintenance, so this is not a printer for someone who wants to print one item every few days. Perfect for a small business just starting out!
By Emily R.
great customer service
By Tenji S.
2 months using my printer and happy with my purchase so far! I must say there is a learning curve so you will need some patience. However, great customer service support with initial setup and after.
By Lamoy T.
Very great printer and customer service. Highly recommend
By Brandon K.
I just purchased procolored k13 lite dtf printer about a month ago. It was fast and easy to install and easy to use. I have printed so many dtf deigns and they come out great. I also already tested a few shirts that I made for myself and my son, I washed it and it didn`t mess up like other dtf I have used. Also I contacted customer service because I thought I was missing something, within less then 24 hrs I got a response. I also have procolored oven that I purchased first a while back its also easy to use and works great! I'm very happy with my purchases!!
By Jennifer
I purchased the K13 Lite printer and the smokeless oven. The colors are amazing!!!! As with any machine there is a learning curve but Customer Support has been wonderful! I would consider myself a super hobbyist. I have numerous cutting machines and sublimation printers. I can’t rave enough about the beautiful prints you receive from the K13 Lite printer.
By Christine S.
If you have a shirt business, this is a great investment! I've had my printer for almost a year now and it is a life saver! I can now take last minute shirt orders and the ability to print on site has been amazing. Customer service is also great! I've had to replace a few parts but the representative stayed online with me until the issues were fixed. Nanlin knows her stuff when it comes to this printer! If you are on the fence, trust me, buy the printer!
By Kimberly M.