My customer service is always on point
My customer service is always on point. From start to finish, the problem is resolved. I could not ask for better service.
By Michelle B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
622 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Procolored. Trust in our printers which are tailored for lightweight print-on-demand tasks. Start your business with us to personalize products with colorful design and high-quality prints. Procolored keeps pursuing user-friendly experience and reliable technology to sparkle your joyful journey of producing attractive items.
Procolored (procolored.com) has 622 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 512 reviews with 5 stars · Clear filters
My customer service is always on point. From start to finish, the problem is resolved. I could not ask for better service.
By Michelle B.
They are always very helpful, kind, and attentive. They always solve my problems, and even though I tend to mess things up 😅, they are always patient and happy to help me. The technician, Jay, is amazing.
By Fabiola gallegos O.
Always availlable for helping duuring the working hours.
By enol
Customer service and the engineers where extremely helpful and responding in quick fasion. they helped me trouble shoot the machine and get it back up and running. Walking me through each step with videos and pictures. thanks again.
By Sean
I have had K13Lite for about 8 months now. I would recommend it. As long as you follow your daily & regular maintenance, it will last you a long time. I have not needed to replace my printhead, which is a very good sign. If you do need assistance, customer service is always helpful and does walk you step by step with video instructions.
By Raven B.
great support and product 10 out of 10 recommend
By kiran
I’ve had a great experience with my Procolored DTF printer. Overall, it is a great printer and has allowed me to create high quality prints. Like with any printer, sometimes issues come up, and I’ll be honest some of them can be very frustrating, however one thing I really appreciate is technical support is always there to help troubleshoot and find the solution.
By Karla M.
the tech was knowledgeable and patient with me walked me through each step and got my problem fixed . I will definitely call them again with any problems i may have.
By Gary S.