Sunday, November 8, 2026 · Customer reviews of US businesses

TheFair Hearing

Frontdoor Pro Reviews | Read Customer Reviews of pro.frontdoor.com

Therapy & Senior Health

Frontdoor ProReviews of pro.frontdoor.com

3400 Players Club Parkway, Suite 300, Memphis, Tennessee

Write a review Call Directions Website

The Fair Hearing score

4.5/ 5

Excellent

604 reviews

Frontdoor Pro4.5Excellent

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Frontdoor Pro

Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.

Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Also known as: pro.frontdoor.com
Website: pro.frontdoor.com
Category: Therapy & Senior Health
Location: Memphis, Tennessee
Listed on The Fair Hearing: 2026

More in Therapy & Senior Health

Frontdoor Pro reviews

Showing 496 reviews with 5 stars · Clear filters

Jul 8, 2025
Professional & courteous
Professional & courteous
By Jeffrey
Response from Frontdoor Pro· Jul 9, 2025
Jeffrey, we strive to deliver professional and courteous service every time and appreciate having you as a valued member. Thank you!
Report
Jul 8, 2025
I forgot his name but he was amazing…
I forgot his name but he was amazing and very quick he couldn’t leave without helping me with my unlevel doors!!!
By Catie H.
Response from Frontdoor Pro· Jul 9, 2025
Catie, we're happy to hear that our service professional was able to help fix your doors. Please feel free to reach out to us again with your future home repair and maintenance issues. Thank you!
Report
Jul 7, 2025
Quick service; arrived for appt as stated
For the rekey, was able to get scheduled next day! Tech arrived at time promised and quickly performed the work.
By JAMES
Response from Frontdoor Pro· Jul 7, 2025
James, we strive to deliver prompt and professional service every time. Thanks for sharing your feedback with us, and we look forward to helping you with your future home repair and maintenance issues!
Report
Jul 7, 2025
Bruce was very friendly and made sure I…
Bruce was very friendly and made sure I had the best setup for my multiple entries.
By Matthew
Response from Frontdoor Pro· Jul 7, 2025
Matthew, that's great to hear that you had a positive service experience with Bruce. Thanks for being a valued member!
Report
Jul 4, 2025
Knowledgeable
Courteous, polite and knowledgeable
By LYNDA
Response from Frontdoor Pro· Jul 7, 2025
Hi Lynda, our goal is to always provide a smooth, seamless and professional service to make home ownership less stressful. We appreciate you taking the time to share your positive experience with us, thank you!
Report
Jul 4, 2025
The locksmith cared about making sure every key works.
The locksmith was on-time, professional, and very knowledgeable.
By MARK
Response from Frontdoor Pro· Jul 7, 2025
Mark, we're happy to hear that you had a positive experience with the locksmith. Please feel free to reach out to us again with your home repair or maintenance needs, and thank you for being a valued member!
Report
Jul 2, 2025
He was very efficient
He was very efficient, professional and the air conditioner is complete.
By DENICE
Response from Frontdoor Pro· Jul 2, 2025
Denice, we're happy to hear that your AC service went smoothly. Thanks for being a valued member, and we look forward to helping you with future home repairs!
Report
Jul 2, 2025
Good job
Quick and efficient
By Richard J.
Response from Frontdoor Pro· Jul 2, 2025
RIchard, it's terrific to hear that you had a smooth and seamless service experience as we constantly strive to make home repair and maintenance issues hassle-free. Thanks for being a valued member, and we look forward to assisting you again in the future!
Report