Technician provided an honest…
Technician provided an honest assessment.
By PHILLIP
Response from Frontdoor Pro· Jul 22, 2025
Phillip, it's terrific to hear that you had a good experience with the technician. Thanks for being a value member!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
604 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 496 reviews with 5 stars · Clear filters
Technician provided an honest assessment.
By PHILLIP
Response from Frontdoor Pro· Jul 22, 2025
Phillip, it's terrific to hear that you had a good experience with the technician. Thanks for being a value member!
Quick, painless, they worked with me for a convenient time.
By RODNEY
Response from Frontdoor Pro· Jul 16, 2025
Rodney, our goal is to help make home repairs as smooth and hassle-free as possible. Thank you for being a valued member!
Service was great.
By Lizette
Response from Frontdoor Pro· Jul 16, 2025
Lizette, your 5-star review really put a smile on our faces. We look forward to assisting you again in the future with your home repair or maintenance needs. Thank you!
The person who came to rekey my locks was professional and pleasant.
By MARSHA
Response from Frontdoor Pro· Jul 16, 2025
Marsha, thanks for sharing your feedback with us, and we're happy to hear that your rekey service was successful!
Quick, helpful and efficient!
By Cr R.
Response from Frontdoor Pro· Jul 15, 2025
Cr R, our goal is to help make home ownership more stress-free so it's great to hear your positive feedback. Thanks for being a valued member, and we look forward to assisting you again in the future with your home repairs!
great to work with
By VICTORIA
Hector was a complete professional and did a great job!
By NICOLE
Response from Frontdoor Pro· Jul 14, 2025
Nicole, it's fantastic to hear that Hector delivered a great service for you. Thanks for your feedback, and we look forward to assisting you with your future home repairs!
The key person was timely and professional.
By BARBARA
Response from Frontdoor Pro· Jul 10, 2025
Barbara, it's great to hear that your key service went smoothly. Thanks so much for sharing your feedback with us and for being a valued member!