Fast
fast and good product
By Great C.
Response from Frontdoor Pro· Oct 27, 2025
Great Chan, your feedback made our day! We strive to help make home ownership less stressful, and we're honored to have you as a valued member.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
604 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 496 reviews with 5 stars · Clear filters
fast and good product
By Great C.
Response from Frontdoor Pro· Oct 27, 2025
Great Chan, your feedback made our day! We strive to help make home ownership less stressful, and we're honored to have you as a valued member.
Professional, knowledgable, quick service and answered questions.
By DENISE
Response from Frontdoor Pro· Oct 24, 2025
Denise, our goal is to always help make your home ownership journey as smooth and seamless as possible. Thank you for sharing your experience and for being a valued member!
Professional, patient, helpful.
By customer
Response from Frontdoor Pro· Oct 23, 2025
Customer, thanks so much for sharing your experience with us. We're honored to help make your home ownership journey a little more stress-free!
Completed task efficiently and was professional!
By Sharon H.
Response from Frontdoor Pro· Oct 23, 2025
Sharon, we're very happy to hear about your positive service experience. Thank you for entrusting us to partner with you on your home repair and maintenance needs!
Great Service. I had the same tech that serviced my AC in the spring so that was a nice bonus. Prompt. Efficient. Professional.
By Amy
Response from Frontdoor Pro· Oct 22, 2025
Amy, your feedback really made our day! We're honored to partner with you on your home repair and maintenance needs. Thanks for being a valued member!
Great company! Still waiting for our report though from Wade Smith!
By Theresa
Response from Frontdoor Pro· Oct 16, 2025
Theresa, we're honored to have your trust. Please reach out to us at (844) 473-7849 or email [email protected] should you require further assistance. Thank you for being a valued member!
quick and easy appointment
By MICHELLE
Response from Frontdoor Pro· Oct 16, 2025
Michelle, "quick and easy" are what we love to hear! Thanks for entrusting us with your home repairs, and we look forward to partnering with you on your homeownership journey for many years to come!
The tech arrived on time to tune up the heating system and also provided a burner compartment cleaning service for free
By BAHRAM
Response from Frontdoor Pro· Oct 15, 2025
Bahram, we love hearing that your tune-up service was successful. Please feel free to reach out to us again for your future home repair and maintenance needs!