Heritage Ranch Rekey
On time, helpful, efficient
By LINDA
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
604 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 496 reviews with 5 stars · Clear filters
On time, helpful, efficient
By LINDA
GREAT SERVICE, PROMPT RESPONSES, FOLLOWUP
By ZAF
The installers were friendly, fast, and professional.
By MITCHELL
Raymond did a great job getting our clothes dryer back up and running. I would definitely recommend this company. The communication was great from start to finish. Be prepared on your end. Send model and serial numbers and a description of your problem so that they can come prepared. If you don’t, that’s on you.
By CLINTON
Great service, excellent staff! Experienced, professional, gracious! Thank you for Comfort Experts!
By MARGARET
my home is cool now
By butter
Very pleased with the progress made so far. The service technician was very professional, he understood my concerns and I felt confident he would help resolve my issues!
By FRANCINE
Rep was nice and very professional.
By ANGEL