Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,289 reviews
Priority STD TestingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Priority STD Testing is the #1 rated confidential, fast, and accurate STD testing service nationwide. We’ve taken the process of STD testing and simplified it to 3 easy steps. Order online, get tested same-day at any of our 4000+ locations, and get results online in typically just 24-72 hours. 100% private and no embarrassment. Contact a care counselor or order online and get tested today!Find a Lab & Get $10 Off!
Priority STD Testing (prioritystdtesting.com) has 3,289 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 3,041 reviews with 5 stars · Clear filters
Went above and beyond to accommodate my situation! Booked and tested the same day without any issues.
By GL
Response from Priority STD Testing· Jun 18, 2019
We're happy to help! Thank you for choosing Priority!
Excellent customer service. They are prompt to respond to special requests...with a smile!
By ZA
Response from Priority STD Testing· May 17, 2019
Thank you for the positive feedback!
Helpful staff to answer questions about results, immediate test site script, respect of anonymity.
By CM
Response from Priority STD Testing· Apr 26, 2019
Thank you for choosing Priority!
The hold time to speak to a representative was 2 minute or less. The phone agent was friendly, helpful, professional and funny while assisting me. I would recommend this company to others.
By JO
Response from Priority STD Testing· Nov 13, 2019
Thank you for this feedback! We're happy to help!
Exceptionally fast, easy and cost-effective. I can't say enough about how streamlined and simple this process was.
By GT
Response from Priority STD Testing· Mar 30, 2019
Thank you for choosing Priority! We're happy to help and are glad your experience was a good one!
The signing up part is fairly easy and the lab process too. However, getting the results were a bit of a wait. They say it takes 24-72hours to get the results however it took a week to get all the results in. The customer service is great. I’ve spoke with two representatives and one in particular went above and beyond to make sure my results were being followed. After a week, the rest of my results appeared. Luke made sure all my questions and concerns were followed up. He even emailed me back over the weekend to ensure me he would get the results by Monday. Thank you very much.
By Reina
Response from Priority STD Testing· Mar 25, 2019
First and foremost, thank you for choosing Priority. We do our absolute best to provide results in a timely manner, and in almost all cases we see results in just 1-3 days after collection. In some rare cases, the results can take longer if the processing site (Quest) is backed up or requires samples to be processed repeatedly to ensure the results are as accurate as possible. After reviewing this patient's profile, we did see the majority of results back within a 72 hour window except for two which took additional time. Over the weekend we made sure to follow up with the processing site and the final results were made available this morning. Ultimately, we're at the mercy of Quest when it comes to result times, therefore there is only so much we can do. We apologize for the delay and hope that you do choose Priority should you need any future testing, as we take pride in our customer service and will go above and beyond to ensure you receive proper care. Feel free to contact us with any additional questions!
100% satisfied with the professionalism and the quick responses
By DP
Response from Priority STD Testing· Mar 4, 2019
We're happy to help. Thank you for the positive feedback!
Great service
By Mike
Response from Priority STD Testing· Feb 22, 2019
Thank you for choosing Priority!
