Hippa violations
Hippa violations
By customer
Response from Priority STD Testing· Nov 27, 2023
Kindly reach out to our director of patient service so we can help you further: [email protected]
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
3,289 reviews
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Priority STD Testing is the #1 rated confidential, fast, and accurate STD testing service nationwide. We’ve taken the process of STD testing and simplified it to 3 easy steps. Order online, get tested same-day at any of our 4000+ locations, and get results online in typically just 24-72 hours. 100% private and no embarrassment. Contact a care counselor or order online and get tested today!Find a Lab & Get $10 Off!
Priority STD Testing (prioritystdtesting.com) has 3,289 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Hippa violations
By customer
Response from Priority STD Testing· Nov 27, 2023
Kindly reach out to our director of patient service so we can help you further: [email protected]
It's a week later and no results was told 72 hours
By customer
Response from Priority STD Testing· Nov 16, 2023
Hello, thank you contacting us. According to our records, all of your test results were completed within 24 hours and made available to the patient portal included in your order confirmation email from Priority Health Testing. A result notification email was issued as well. One of our care counselors will reach out to assist you.
The Doctor was not helpful.They just left me on red. Are you going to offer some prescription or what? Referring me to my primary doc was going to be plan B or C. What's the point of testing with you guys and pay all that amount for someone who is not going. to help
By customer
Response from Priority STD Testing· Oct 16, 2023
We're sorry to hear about your experience. We do prescribe medication, not sure where the confusion is. Kindly email out director of patient services so we can help: [email protected]
I waited over a week to get results for tests that should have taken 48hrs.
By customer
Response from Priority STD Testing· Sep 11, 2023
Hello. According to our records, your initial results were posted just two days after initial testing. There was a confirmatory test that needed to be sent off which as noted can take longer as it is a specialty test performed automatically by Quest. Kindly reach out to our director of patient services so we can help you better: [email protected]
Product description was vague and turned out to only test blood and urine and not include throat or rectum tests. Thanks for wasting $200, homophobes
By customer
Response from Priority STD Testing· Aug 28, 2023
We're sorry to hear your experience was not up to our standards. Kindly reach out to our director of patient services so we may help you better: [email protected]
Results promised in a day, still don’t have them three days later. Have contacted an attorney to discuss false advertising, as it was impossible to turn tests around as quickly as advertised
By customer
Response from Priority STD Testing· Apr 13, 2023
Hello, thank you for reaching out. It looks like we received your final lab report on the 3rd day after collection. Please contact our director of patient services as it appears the lab was unable to process one of your tests. We would be happy to refund the tests or set you up with a recollection free of charge. [email protected]
Too expensive
By customer
Response from Priority STD Testing· Feb 22, 2023
Thank you for reaching out. According to our records, your lab results were completed and delivered 24 hours after collection. We are a private testing service offering premium support, turnaround times, accurate tests, and post-care options. All of our prices are listed in bold up front at the time of purchase with no surprise fees. We also have a price match guarantee if you find the exact same type of tests for less. Kindly reach out to our director of patient services and we'll be happy to discuss this further: [email protected] - update we spoke with the patient and resolved the issue.
I got an email saying my results are completed, however, when I log on it’s an old test.
By customer
Response from Priority STD Testing· Feb 13, 2023
Hello, you need to click "logout" of the top right of the page, then close the window before trying to open your new results. You had the old session pulled up. Please call us or contact our director of patient services if you need assistance with this: [email protected]