People
People , process , product , you can not lose with that God bless!×
By James F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
28 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are massage chair experts and strive to get you in the right chair the first time. We work with the leading massage chair brands and work hard to offer our customers the best deals.
Prime Massage Chairs (primemassagechairs.com) has 28 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 25 reviews with 5 stars · Clear filters
People , process , product , you can not lose with that God bless!×
By James F.
The hair was delivered in a timely manner. This is the best chair for raising the feet above the heart. It's comfortable and attractive. It was easy to assemble and is easy to use.
By Martha W.
Communication was great with this company, the only concern was the delivery of the chair. The delivery company called only 15 minutes out and stated he didn’t bring a lift to get the chair down off the truck. Luckily a friend was here to help lift the 182lb chair from the tailgate to the floor. Not easy for 2 older gentleman. Driver only brought it to the end of his tailgate.
By Robin Novo c/o Hill RV P.
Response from Prime Massage Chairs· Jan 8, 2025
Thank you Robin for the kind words, sorry about the delivery company not notifying you earlier. We hope you are thoroughly enjoying your new massage chair!
Amazing chair. Easy to order. Exactly as described.
By Karri A.
Excellent customer service through out the whole process. Overall I am happy with my Titan II Massage Chair. Keith was very prompt and professional with getting my small issue resolved. My only complaint was that the company that was sent out to deliver my chair, being pre-warned we wanted the chair on the second floor, could not deliver it upstairs. I was immediately refunded the white glove delivery which I appreciated. I did then have to call a professional moving company to bring my chair upstairs. They had no issue bringing it up the stairs. I would definitely recommend Prime Massage Chairs. I would not recommend there sub-contracted white glove delivery service in my area.
By Daniel G.
Response from Prime Massage Chairs· Jan 8, 2025
Thank you Daniel for the kind words, we hope you are thoroughly enjoying your new Titan massage chair!
Our patients love the ZG recliner. It is very comfortable and sleek looking
By T O.
Overall great experience
By Adam H.
I recently purchased a massage chair from Prime Massage Chairs and I couldn’t be happier with my decision. The ordering process was smooth, and I appreciated the regular updates on the status of my shipment. The chair is incredible and the prices were very good. I would highly recommend Prime Massage Chairs to anyone looking to purchase a quality massage chair.
By Christina M.
Response from Prime Massage Chairs· Jan 8, 2025
Thank you Christina, we really appreciate your business and honest review!