I paid over $7,000 to this company and…
I paid over $7,000 to this company and after asking for access to my website i was ghosted. i called and emailed multiple times with no response.
By RHI G.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
6 reviews
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We are a cutting-edge website design and development agency that provides growth-oriented solutions to our valuable customers.We are dedicated to offering businesses design, development and marketing solutions to help them attain a competitive edge and stand unique in the constantly evolving market. Our focus stays consistent in improving our processes and investing in tools that can lead to successful outcomes.
Prime Digital Factory (primedigitalfactory.com) has 6 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
6 approved reviews, newest moderated first
I paid over $7,000 to this company and after asking for access to my website i was ghosted. i called and emailed multiple times with no response.
By RHI G.
Did a review in July 2024. Wasn't happy with the service. They still have not verified my review, because it wasn't good enough for them. Asked me to change my review a few times. Now if I don't give a better review, it will be taken off by Trustpilot if I read their email right. That doesn't sound fair.
By David W.
We were very ecstatic with the website it took a bit longer than expected to be made but altogether we are very happy and happy with the patience with zephyr and his team with making changes
By A Orlando Torres C.
Response from Prime Digital Factory· Sep 6, 2024
Team Prime Digital Factory is so grateful for your kind words. We are so lucky to have customers like you. Looking forward to work again with you
As a small business owner, finding a reliable partner for social media growth was crucial, and Prime Digital Factory has been exactly that. Their expertise in SMM has helped me attract new followers, increase brand awareness, and ultimately drive sales.
By Frances B.
Response from Prime Digital Factory· Sep 6, 2024
Team Prime Digital Factory is so grateful for your kind words. We are so lucky to have customers like you. Looking forward to work again with you
Prime Digital Factory helped me build a strong social media presence. They made it easy t connect with the right people and build brand loyalty. Their creative content got people interested in my brand and wanting to support it.
By Lisa C.
Response from Prime Digital Factory· Sep 6, 2024
Team Prime Digital Factory is so grateful for your kind words. We are so lucky to have customers like you. Looking forward to work again with you
Prime Digital Factory exceeded my expectations with their eCommerce development services. They created a user-friendly and visually appealing online store for my business that has increased my sales significantly. Highly recommended!
By Arthur T.
Response from Prime Digital Factory· Feb 14, 2024
Team Prime Digital Factory is so grateful for your kind words. We are so lucky to have customers like you. Looking forward to work again with you.