Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
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Prime AC and HeatPrime AC & Heat is a family-owned residential heating and air-conditioning company based in Lewisville, Texas, serving local homeowners since 2014. We repair and replace air conditioners, furnaces and heat pumps from all major brands, and offer maintenance and Prime Preferred membership options.We work on single-family homes that you own and live in. Our technicians are background-checked, and our Texas license is TACLA58877E. Prime is BBB A+ accredited and an Amana Factory-Certified Premier Amana Dealer. Before you approve work, we explain the proposed scope and price. Repairs are backed by a Prime warranty, and we offer a satisfaction guarantee; ask our team for the terms that apply to your work.Need help soon? Call (972) 400-3602 to check the earliest available appointment. Our team answers calls from 7 AM to 10 PM daily; after-hours calls go to our AI answering service. Same-day visits depend on availability and are confirmed by Prime. We do not add a surcharge just because a visit is at night or on a weekend.Request service or a free replacement estimate at www.primeacandheat.com. An online request does not reserve an appointment. Visit our website for current offers, service areas and eligibility details, or contact our Lewisville office at 150 Valley Ridge Blvd, Suite 102, Lewisville, TX 75057.
Prime AC and Heat (primeacandheat.com) has 2 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
2 approved reviews, newest moderated first
I love this service because they are honest with the pricing, work, and they know what they are doing. Professional, neat, and deducated to their work. I highly recommend them. Trusthworthy!
By shushan V.
Absolute Perfection from Start to Finish!I cannot say enough good things about Prime AC and Heat. They just completed a full installation of an Amana S series system and completely redesigned my attic. The transformation and the quality of their work is beyond expectations. The crew arrived at 8:00 AM and worked straight through the night until 1:45 AM the next morning. Their work ethic is impeccable, and the level of craftsmanship is beautiful. I have never experienced such top-notch, dedicated service in my life.A huge thank you to my designer Alfredo, George the boss, and Alex the lead installer for their incredible leadership on-site. Also, a shoutout to Patsy in the home office for making everything seamless. I am a very happy customer and proud to say I am now part of the Prime family! If you want the job done right, call Prime.
By Felipe Garcia Jr. M.
