This is the only time I've ever had any…
This is the only time I've ever had any customer service from a cash back site. They're so good!
By Rafael
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
135 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Price.com, the all-in-one savings platform, offers a free, cross-platform experience for consumers that combines advanced comparison shopping, cash back both online and in-store, coupons, price history, and price alerts to maximize savings in the simplest way possible. The company’s patented, AI-powered matching algorithm enables real-time discovery of new, white-label, used, local, refurbished, and rental products, taking comparison shopping to new heights. Price.com is available as a desktop and mobile website, as well as iOS and Android apps, and browser extensions for Chrome, Firefox, Safari, and Edge.
Price.com (price.com) has 135 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 84 reviews with 5 stars · Clear filters
This is the only time I've ever had any customer service from a cash back site. They're so good!
By Rafael
The issue with cashing out has been resolved. Customer service response was quick.
By TechieFang
Resolved the issue quickly.
By Sri
Really came through when I had a question about missing cash back on a $10,000+ purchase. They followed up with me and the vendor with transparent communication and everything came through in the end.
By craigs L.
Unlike other rebate sites, Price.com persistently went after my rebate and kept me informed regularly on the status. No having to poke or remind them to reinvestigate or find out the status.
By Filipe
Love how easy this platform is to use to earn cash back for shopping at various websites. Price.com customer service team are wonderful and very responsive. Keep up the good work!
By S R.
Extremely effective and prompt customer service. My issue was resolved adequately in a timely manner. Would definitely do business with them again!
By Jeremy T.
Customer service was responsive and they cared about getting the issue resolved. They could do a better job at explaining why a feature didn’t work and what to expect when using it in the future.
By Elijah
Response from Price.com· Mar 14, 2024
Thank you for your feedback! It's great to hear that our customer service team was of assistance. We'll focus on providing clearer instructions for effectively utilizing our features, especially during troubleshooting. Your input is greatly appreciated!