Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
Preserve GoldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Preserve Gold is a family-owned company committed to helping individuals and families diversify their wealth and retirement with physical precious metals. We offer gold, silver, platinum and palladium coins and bars delivered directly to your home. We also offer retirement account rollovers and will help to facilitate a transfer from your current custodian into a Precious Metals IRA. As industry leaders, we offer each of our clients: • Free, Insured, Fast Shipping: We will ship your metals to you for free with full insurance. Our metals usually ship within 2 days of payment clearing. • No Fees Buyback: Turn your metals into cash at anytime. If you are a client with us, we will buy back your metals and charge no fees. • 24-hour Satisfaction Guarantee: After we lock in your pricing and you receive the invoice, you have 24 hours to cancel for any reason without penalty.After we lock in your pricing and you receive the invoice, you have 24 hours to cancel for any reason without penalty. • Price match: We will meet or beat any competitor’s prices on gold and silver.* • Price transparency: We are transparent about all fees and costs associated with your account. • Easy access to a precious metals specialist: Our specialists are just a phone call away to answer all your questions and assist you with the selection and delivery of precious metals inside of an IRA or for home delivery. Our team has been hand-selected because they are well-trained, professional and courteous. • Precious metals education: We believe that a knowledgeable client is a successful and satisfied client. Our specialists will take all the time needed to answer any questions you have concerning precious metals. • Experience: The Preserve Gold executive team has over 30 years of combined experience in the precious metals industry. We understand this market, and we put that experience to work for our clients every day. • Integrity:We measure every client interaction against one word: Integrity. It’s at th
Preserve Gold (preservegold.com) has 172 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 165 reviews with 5 stars · Clear filters
I have been investing in precious metals for years and I am extremely impressed with the Preserve Gold Group team. They know their stuff, their prices are fair and everything happened as they described. I will be doing more business with them in the future. A+
By Jeffrey K.
Response from Preserve Gold· Oct 20, 2022
Thank you for your review, Jeff! We're glad that you were impressed by our team!
When working with professionals, experiences can vary from positive to negative and everything in-between. One word best describes evey aspect of my transaction with the team at Preserve Gold Group... Exemplary! I'm sure I asked too many questions, was indecisive and would have been considered frustrating by others. In exchange for my difficulties, I received patience, sincere care and the thorough education I needed to make my best possible buying decision. I've heard it said, "Quality, Value and Service, pick any 2." The Preserve Gold Group Team is the rare exception to this rule. If you're ready to buy gold and / or silver and are concerned about who you can trust, I recommend the exemplary professionals at Preserve Gold Group.
By Andy B.
Response from Preserve Gold· Oct 20, 2022
Thanks for your review, Andy! There is no such thing as too many questions, and we will be there in the future if you ever have any other questions. We're glad that our team was able to help you feel confident in your purchase!
Excellent! The professional I worked with was so knowledgeable. Would highly recommend this company to my friends and family!
By Allison G.
Response from Preserve Gold· Oct 17, 2022
Thanks for your review and for sharing the recommendation with your friends and family, Allison!
This was my first-time purchasing precious metals, and I was extremely pleased with Preserve Gold, from start to finish. Mr. Crossman made the process easy and understandable. He patiently answered all my questions and was extremely knowledgeable. He was not pushy at all. Indeed, it was clear he was eager to help regardless of whether I made a purchase or not. My purchase was simple and the product arrived quickly. I will use Preserve Gold again and plan to tell all my friends to do the same.
By Laurie M.
Response from Preserve Gold· Oct 15, 2022
Thank you for your review, Laurie! We are so happy to hear that you enjoyed working with Mr. Crossman. We look forward to working with you again in the future!
I had a great easy experience ordering some gold! Courteous, patient, knowledgeable and kind. Diane and Bob
By Diane S.
Response from Preserve Gold· Oct 15, 2022
Thank you for your review, Diane and Bob! We are glad that you were happy with your experience buying gold from us and that you enjoyed working with our team. We look forward to working with you again in the future!
