This company cannot be trusted and I…
This company cannot be trusted and I gave them the chance via email to do the right thing but they refused.
By Brandy J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
138 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pass Your IT Certification Exams With Free Real Exam Dumps and Questions. Complete Online Certification Training Courses With Video Tutorials For All Vendors. 100% Free Updated & Latest Practice Test PDF Questions for passing IT Certifications.
PrepAway (prepaway.com) has 138 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 115 reviews with 1 star · Clear filters
This company cannot be trusted and I gave them the chance via email to do the right thing but they refused.
By Brandy J.
This is a scam company. They sell the test prep materials and do not mention that it is .ete file. you need to pay extra to be able to use it. The downloaded file is if no use. Total scammers. Stay away!!!!!!!
By Ramesh
This is just a scam. Their python preparoty questions were having so many incorrect answers and only 10 questions from their file appeared in the exam which led me to Fail. I sent them several emails complaining about my experience and it's been three weeks they haven't done anything about it and today they sent me an email for renewal where I suppose to pop out cash again!!!! I would not recommend prepaway to anyone for exam preparation
By Keitumetse
ITIL4 not a single question !
By joe
They scammed me with their sales tactic of discounts. I procured an annual subscription and after check-out and payment it became a quarterly subscription. Despite repeated attempts to get it addressed with them they have not done anything about it, and they have just charged my card 3 months after starting the "annual" subscription with them, for the same amount again. Steer well clear. I now have to go through the tedious process of getting a CC charge-back done.
By Vernon
The dump for ITIL v4 foundation DOES NOT MATCH A SINGLE QUESTION of the exam.
By Jackie
I almost fell for this; please research the comments and ratings before you give them money, as it does appear to be a scam. An excellent way to do this is to do a reverse image search on the images associated with high/ low ratings. The James Wlliam image for the 5-star rating is a stock image used all over the internet (if they don't change the image or remove that rating before you read my review)
By Ryan
I purchased the 70-761 exam bundle. The exams is full of mistakes. Many answers are incorrect and there are many typos. This is useless for exam preperation. Furthermore, when you purchase the exam question, they don't mention the fact u actually need to have a special kind of software to even read the exams. This software, which is their own software, costs you an additional 20 euro per 3 months. What a rip off.
By Joey G.