Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
185 reviews
Premiere Sales Water FiltrationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Premiere Sales, we’re passionate about delivering clean, pure water to homes and businesses. As pioneers in the online water treatment industry since 1997, our small-but-mighty family business is built on over 45 years of expertise. We offer a curated selection of premium water filters and purification systems for trusted brands like Body Glove, Everpure, Aqua Pure, 3M, Pentek, GE, and more. Led by our father-daughter duo, Tony and Whitney, we’re more than just a business—we’re a family that values personalized service and expert guidance. Whether you’re looking for a simple replacement filter or a complete water filtration solution, we’re here to help with friendly, knowledgeable support every step of the way.Through exclusive partnerships with top manufacturers, we provide unmatched product quality, performance, and value. Our mission is to make finding reliable water treatment solutions effortless, so you can enjoy peace of mind knowing your water is in the best hands.At Premiere Sales, we believe in building lasting relationships, one customer at a time. When you choose us, you’re not just investing in better water—you’re supporting a small business dedicated to serving you with care, expertise, and integrity. Let’s make your water better, together.
Premiere Sales Water Filtration (premieresales.com) has 185 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 14 reviews with 4 stars · Clear filters
There was an issue with UPS which delayed delivery. Premier Sales was communicative and responsive after I brought it to their attention. Item arrived a few days later. I have not installed yet but the filter is substantial...beefy. Appears to be quite high quality. I hope it works as good as it looks.
By Roger R.
Tracking was a little difficult but I got my filter in a about a week from 10 miles away. The price was actually good and it worked well
By Robert S.
Response from Premiere Sales Water Filtration· Sep 9, 2019
Hi Robert, Thank you for your order and the feedback . I've refunded your shipping charge - I'm really sorry that it took a week for you to receive your water filter when we're practically neighbors being so close. Our shipping department is (usually) very quick so I'm not quite sure what the hold up was. I can assure you that you'll receive your next order and tracking information from us much quicker! - Whitney
Good service...has been for years. Prices have gone up and once went to a lower priced offering but quality wasn't as good so returned to Premier. Haven't used the new order yet but expect it will be of acceptable quality. I need filters for a system that has been obsolete for maybe ten years so I appreciate having a good source for replacement filters.
By John M.
Filters were received in less than 5 days and on-line help was very easy to understand.
By Richard L.
Great customer service. A little pricey though, that's why 4 stars.
By Fireman451
What I love is that the filter holds minerals in suspension and they don't attach to faucets and fixtures. My tankless water heater requires such a filter, otherwise, it gets coated with minerals and fails. However, in the last few weeks, I have smelled some chlorine in the water. The filter should have removed that. I don't know why it didn't.
By Barbara
