Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,856 reviews
Premier Pet TransportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.
Premier Pet Transport (pptbooking.com) has 2,856 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 2,820 reviews with 5 stars · Clear filters
Communicated every step and provided helpful information concerning receiving and pet care. Very professional.
By James Mac I.
Response from Premier Pet Transport· Jun 4, 2025
We're so happy to hear about your positive experience! It's wonderful to know that you were kept informed throughout the process and that the delivery went smoothly.
Skyler and Nathan were nice! We had a great experience with the team and company that brought our pup to us! Great communication and we are so happy with our new baby!
By katherine C.
Response from Premier Pet Transport· Jun 4, 2025
We are so happy to hear that you had a positive experience with our services! We strive to make the process of transporting your puppy as smooth and stress-free as possible. We are glad that you found our communication and delivery team to be excellent.
The transition could not have been smoother or better! Justin and Titus seemed loving and caring in the transport of my new best friend! They were right on time and all was seamless. They brought me a very happy delightful puppy! Highly recommend!
By BETH
Response from Premier Pet Transport· Jun 4, 2025
We're so happy to hear you had a positive experience with our team! We appreciate you taking the time to share your kind words.
Nathan & Clinton were the best. They communicated very well. They were on time and sincere. I would recommend them to anyone who wants to transport an animal. Thank you Nathan & Clinton for a job well done. Lauri & Jim Burns
By Lauri B.
Response from Premier Pet Transport· Jun 4, 2025
We're so happy to hear you had a wonderful experience! We strive to provide the best possible service and it's heartwarming to know we met your expectations. Thank you for sharing.
Nathan T & Clinton were amazing. Very informative about their location and time frame. My pup arrived early in a nice Mercedes van. They came ended up dropping off at a secure location, very convenient to home. It was much nicer than picking up my pup at the airport. I would highly recommend premier pet transport and their crew. Again, Nathan & Clinton were awesome !
By mallory H.
Response from Premier Pet Transport· Jun 4, 2025
We appreciate your kind words about your experience with us. It's wonderful to hear that you found our team helpful and that the delivery process was smooth and professional.
I love Dallas and Buck from Premier Pet transport. They delivered my sweet new baby, Hugh, and put a tuxedo collar on him for me before they gave him to me. My puppy was happy, healthy, and glad to be home safe. I cannot show my gratitude enough for his safe delivery and their kindness.
By A.J.
Response from Premier Pet Transport· Jun 4, 2025
We're thrilled to hear you had a wonderful experience! It warms our hearts to know your puppy arrived safely and that you were so pleased with the transporters' care and kindness. Thank you for sharing.
We really appreciated the communication before and during the day of pickup. We had to change the time and place and it all went seamlessly. We will definitely use them again in the future. Nathan went through the paperwork with us and answered all our questions.
By Michelle P.
Response from Premier Pet Transport· Jun 4, 2025
We are so happy to hear that you had a positive experience with our services! We strive to make the process of transporting your puppy as smooth and stress-free as possible. Thank you for taking the time to leave a review.
Excellent communication between drivers Dallas and Buck and us. Frequent texts to update delivery date and time, our pup arrived over an hour earlier than the scheduled time! They then called us as they were 15 minutes out from the delivery point. Our puppy arrived in perfect condition. Let's give them 10 stars, 5 for each driver.
By Ron A.
Response from Premier Pet Transport· Jun 4, 2025
We're so happy to hear you had a wonderful experience! We strive to provide the best possible service and it's heartwarming to know we met your expectations. Thank you for your kind words about our team.
