Dalton and Clay were great! Highly recommend
Dalton and Clay were great! They were running ahead of schedule and clearly communicated everything along the way. We were able to get our pup safe and sound. Great service and two great guys!
By Chris L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,856 reviews
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Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.
Premier Pet Transport (pptbooking.com) has 2,856 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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Dalton and Clay were great! They were running ahead of schedule and clearly communicated everything along the way. We were able to get our pup safe and sound. Great service and two great guys!
By Chris L.
A great experience from start to finish! Nathan T. And Clinton took great care of my puppy until he got to me.. communication was excellent I was contacted multiple times before transport to give me any information I may need, they were actually going to arrive 30 minutes ahead of schedule and gave me the option to meet earlier. I would definitely recommend this company. Their drivers/puppy care people are awesome and very nice. Thank you for delivering our puppy to us safely
By Kate K.
Ryan and Titus were awesome! They were here EXACTLY the time they said they would be! Ryan made me feel like I was a very special customer and he gave me my awesome puppy! Ryan was very professional and funny. I have enjoyed my entire experience with Puppyspot. Thank you so much :-)
By C.R.
Communication with Ryan and Travis was great! They were clean and polite and puppy was clean too. Great turnover experience.
By Krystle C.
Ryan and Titus were on time, courteous and very informative when delivering our golden retriever beau.
By James L.
Other than the smell, they were early for delivery and explained the paperwork. They cleaned the dog up, but the smell was still there from a long trip from Ohio to Cali. We quickly washed the dog and all was well. I met Richard but not James (who cleaned the dog in the back). I was given a small sample of food and was in our way for this beautiful boxer to join our family of five with a big ass backyard.
By Family Hunter E.
Great communication throughout the entire process. Arrived a little ahead of schedule, called ahead to make sure that would work for us. Richard was very professional and James did a great job getting our puppy ready to hand off to us. I would definitely recommend this service
By Donna
Richard and James and Premier Pet Transport were wonderful and took great care of our puppy when transporting him over to us. They were very communicative the day before and day of and led us know exactly when to expect their arrival time.
By Jenn B.