Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,856 reviews
Premier Pet TransportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.
Premier Pet Transport (pptbooking.com) has 2,856 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 2,820 reviews with 5 stars · Clear filters
The fact that James the driver was waiting for me at the designated location early. The puppy was in excellent condition. James gave me time to go into the convenience store, before we made the exchange.
By Barry H.
Dallas and David brought our new fur baby to our agreed upon drop off location on-time, without a hitch. Cooper was happy and healthy appearing! All paperwork in order and explained well. Very professional, polite. You can tell they have a lot of experience with puppy transport! Thank you D&D!
By Christy W.
Dallas and David were amazing! They were timely and efficient and communicative! They even were able to deliver my puppy earlier than expected! Can’t thank them enough!
By Alicia C.
You guys are wonderful! Buck and Justin were the drivers for my puppy's delivery. It was so obvious at how happy my puppy as that I knew with out a doubt they took great care while transporting him. Their commucation was excellent, and even notified to tell me they would be 3 minutes late. My thouht was wow! In California, I've gotten use to waiting in lines for ridiculous amounts of time and 3 minutes is nothing. Both guys were respectful, friendly and professional. I could tell they needed to get going to their next delivery, but they took the time to visit. Thank you. You guys are so appreciated! I'll recommend Premier Pet Transport highly to everyone! Thanks again, Buck and Justin!!
By CYNDI S.
Dallas and David were very efficient clear with the explanation of the documents handed, very comunicative on giving their ETA, but what we most liked was the sensible tone of voice and wisely chosen words as he brought Rudy into our home. It made the moment short but very emotive. Thank you Dallas an David
By Zulma V.
Premier did an excellent job getting us our puppy. They were on time, communicated via email and when I called to verify they were extremely pleasant and helpful. The drivers, Clinton and Nathan M were friendly and helpful and answered all our questions. They delivered our precious cargo safely and conveniently! Thank you Clinton and Nathan M!
By Julie M.
The transport team arrived an hour early. And handled the puppy with care.
By Consumer
Great customer service skills kept in communication all day Got pictures of her on the day of Could tell they loves what they do Handled with care
By Nicole S.
