Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,856 reviews
Premier Pet TransportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.
Premier Pet Transport (pptbooking.com) has 2,856 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 2,820 reviews with 5 stars · Clear filters
Clinton and Beau were great. They worked with our surprise reveal plans for our kids which turned out great. They kept us informed on when our new puppy would arrive and delivered our puppy happy and healthy!
By Natasha C.
Beau and Clinton were amazing during the entire transportation of our new little puppy. They were readily available to answer any questions we had and kept us up to date with the delivery time. It’s apparent that these guys love their job…both so courteous, professional, and show love to these puppies!! Thank you Beau & Clinton for getting Lily to us safely!!
By Dara
Clinton and beau did an amazing job with our new puppy nothing but good things to say he is home and safe and doing very well
By Garet G.
There was consistent communication between the company and us starting a week before our puppy's arrival. We were provided the driver's names and cell phone numbers three days before, told when the puppy left the breeder, and the morning of delivery Buaux called to say they were running an hour early and would text 5 minutes before arrival. The puppy arrived clean, Beaux explained how the trip went for the puppy, if he ate/drank, and answered any other questions. They were polite, respectful, and really good guys who took very good care of the puppies they were delivering. I would recommend this company to anyone purchasing a dog that needs to be transported long distance.
By Theresa D.
Ryan and Tom were so communicative and calming when it came to receiving our baby!
By Stephanie R.
Ryan and Tom are the BEST of the BEST! What an incredible team; they are professional, efficient, and incredibly caring and compassionate about taking wonderful care of the animals they transport. We could not be more pleased with their service and would recommend the company and this team to anyone. Thank you Ryan and Tom for bringing Sunny to us with such care AND ahead of schedule! -- Bev, Jim, and Sunny
By Bev and J.
Our Shitsu puppy arrived on 10/2/26 so cute and cuddly. The pet transport called us & was right on time. They explained everything to us. Incredible transport company & we are so in love with Our stella Mia! Ty
By DONNA F.
All I can say is that Ryan and Tim were amazing with the communication and delivery, they were actually a few hours early. I would highly recommend them. Thanks guys.
By Tyler
