Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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236 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PowerSmart USA offers a wide array of full featured outdoor power equipment, ranging from snow blowers, lawn mowers, yard cleanup tools and more. We're dedicated to assist with customers to solve the problem. If there is any problem, please contact to us by our support emails: [email protected] the meanwhile, we understand how disappointed it was due to the phone no answer.Our Telephone Service is out of service due to regional problems. If you have any questions, please contact to us in email. We’re trying to reconstruct our Telephone Service.Each equipment does come with the manufacture warranty and there're the details on the instruction manual. We're glad to provide the free replacement parts, exchange or service center for our customers, if it's under warranty.
powersmartusa.com (powersmartusa.com) has 236 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 126 reviews with 5 stars · Clear filters
I placed an order for a replacement snowblower part, and the ordering process was easy and the shipping was quick. I also worked with the customer service team because the part size I ordered was too small, and they were helpful and professional. Would order from them again.
By AJ
Order #SH623457. Customer service was helpful and prompt. Phone was answered quickly and directions were provided on what and how to order.
By Kelly B.
My air filter works perfectly, its quiet, efficient and improved the quality of my mower. Great value, highly recommended.
By Steve
I had ordered a axle for my mower and I can say it worked perfectly no problems it had no left over weld marks and threads were great for the bolt Order #9300120787712900719353
By Lucas
order #40520 great customer services quick on the response they help me with what i need it they did resolve my issue as well thank you
By Kevin M.
Order # 39966 They have the parts for many mowers and snow blowers that makes it easy to find a part when you machine breaks.
By M D.
Order #40670 quick delivery and great customer service, fast replies
By Bodyguard H.
Shipping did not take long, and the service was good. I would buy from here again, great quality.
By Daniela
