Easy to order parts
Order#47636: Order came within 10 days. No problems when use online ordering.
By Katrina C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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236 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PowerSmart USA offers a wide array of full featured outdoor power equipment, ranging from snow blowers, lawn mowers, yard cleanup tools and more. We're dedicated to assist with customers to solve the problem. If there is any problem, please contact to us by our support emails: [email protected] the meanwhile, we understand how disappointed it was due to the phone no answer.Our Telephone Service is out of service due to regional problems. If you have any questions, please contact to us in email. We’re trying to reconstruct our Telephone Service.Each equipment does come with the manufacture warranty and there're the details on the instruction manual. We're glad to provide the free replacement parts, exchange or service center for our customers, if it's under warranty.
powersmartusa.com (powersmartusa.com) has 236 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 126 reviews with 5 stars · Clear filters
Order#47636: Order came within 10 days. No problems when use online ordering.
By Katrina C.
They have all the parts you need for your snowblower shipping its very fast and costumers service its very helpfull
By markskorp
I’ve had a great experience with my 24” snowblower.
By Pablo S.
Well, first of all, I was missing some parts because FedEx damaged the box but I got a hold of this company and they did give me everything I needed to get the snowblower running and the snowblower does run Great it’s a powerful snowblower. I really like it!
By Patty
I give this company a 5 star review. I didn’t end up needing the product but it came in great condition and quickly! Highly recommend. Order #46115
By Bush Hardware I.
Sales team was very helpful finding the parts I needed and went above and beyond when I made a mistake and ordered the wrong parts. Over all ten out of ten.
By Chris B.
Order #45729. I couldn't find the parts I needed from anywhere else. They had them in stock and delivery was much faster than anticipated.
By Nick S.
Order SH683339 for an augur cable on a snow-blower. Part arrived by Fedex; regrettably I had ordered the wrong part but Powersmart immediately offered a refund of the full value if I returned the item. The service was timely and the response to my request to return quick and courteous.
By Rod Goult (from the U.