powerpressurecooker.comReviews of powerpressurecooker.com

took for ever to get and can only find a few recipes ..those i"ve used were very good

Hi I haven't had a chance to use it yet as the weather here has been really hot. I am still waiting for the replacement measuring cup that I called customer service about several weeks ago!

I ordered the power cooker with the intention to use it for preparing efficient meals but also to do light canning from our garden when sporadic early harvests and late harvests yeild less plentiful produce. With this thought in mind, i asked about the cooker's canning feature and was assured by the representative that it did allow for canning. He then tried to sell me several other options available, such as the steamer kit and chopper. I did take the hand chopper, but politely declined an additional cooker, etc. After TWO delays of delivery, the cooker finally arrived. Read the manual, 19 pages long. 8 pages devoted to its canning feature...looked in box....NO CANNING RACK. I thot this has to be a mistake. Called to learn, no mistake, if I want rack, must pay ANOTHER $9.99. Seriously? I declined steamer kit, but still got a rack for that purpose, but no canning rack?? The rep told me steam rack was included, but I sort of remember turning it down, not wanting to add to the cost. Anyway, I'm left feeling confused why a main feature mentioned in the tv ad does not come included when it was mentioned by the customer upon ordering? The original rep I ordered from NEGLECTED to mention that while it does function as a canner, you need to pay EXTRA for the rack! I feel tricked & cheated. After the item being delayed TWICE, and my being unhappy, I would think any customer service personnel worth their salt would have jumped to smooth it over by offering the rack at reduced or no cost. I hope your $9.99 was worth this poor review.