Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
175 reviews
PORTMANTOSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.
PORTMANTOS (portmantos.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 145 reviews with 5 stars · Clear filters
Excellent customer service. Fast shipping. Would definitely buy from again!!
By PANITI S.
Response from PORTMANTOS· Jun 13, 2018
It was our pleasure to make your product exchange a breeze! We hope to hear from you soon! -Portmantos Concierge
Never heard of this company prior to this purchase, but they a color of backpack I wanted that Eagle Creek itself didn’t have. Service was great, shipping fast, I will use them again.
By Happy in H.
Response from PORTMANTOS· Jun 6, 2018
We appreciate your kind words. We will continue to find new and exclusive products to better our assortment. Thank you for shopping at Portmantos. -Portmantos Concierge
I received my order quickly, and am pleased with the suitcase. I chose this company because of the possibility of needing future customer service. And I prefer to support real businesses and not just merchandise warehouses. I would gladly recommend this company, which also offers certain colors and items not available elsewhere.
By Sarah A.
Response from PORTMANTOS· Jun 5, 2018
Sarah, At Portmantos we are all about the personal touch! Our Portmantos Concierge service is always available for any questions or concerns about an order. We are so happy that you were pleased with your experience. Please visit us again... -Portmantos Concierge
Got the item as described with fast shipping.
By Paul
Response from PORTMANTOS· Jun 4, 2018
Thank you for your review! We are happy we were able to fulfill your expectations. -Portmantos Concierge
Fast, although be warned the Rimowa Topas are made in Canada, not Germany.
By Marco V.
Response from PORTMANTOS· May 31, 2018
We are happy to hear you were satisfied with our FREE next day air upgrade on all RIMOWA luggage. Enjoy your luxury travel companion. -Portmantos Concierge
Service was outstanding!! I
By Frances F.
Response from PORTMANTOS· May 30, 2018
We appreciate your business and kind words. -Portmantos Concierge
Found exactly what I wanted and for a super price. Also, I had to email with customer service and they were super helpful and friendly! Probably won’t shop anywhere else for luggage. Would definitely recommend.
By Matheu C.
Response from PORTMANTOS· May 30, 2018
We are so happy to hear you were satisfied with out service. Our goal is to provide a luxurious shopping experience for all your travel needs! Thank you for your review. -Portmantos Concierge
I absolutely love my bag from Portmantos. I love how it is sturdy but light. You can see the high quality in it's design, and it's so perfect for travel! Shipping was fast and the product is exactly as pictured :)
By Jasmine A.
Response from PORTMANTOS· Jul 5, 2018
Thank you for your review. -Portmantos Concierge
