Excellent customer service
Excellent customer service! Refreshing to have a real person pick up the phone. Quick to respond, and very friendly!
By Mike
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
63 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Poolweb.com carries a full line of high quality pool supplies at low prices. We offer 2 day shipping on thousands of pumps, filters, pool lifts or anything else for your commercial swimming pool.
Poolweb.com (poolweb.com) has 63 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 37 reviews with 5 stars · Clear filters
Excellent customer service! Refreshing to have a real person pick up the phone. Quick to respond, and very friendly!
By Mike
Thank you poolweb for filling my order!
By Chuck and T.
Easy to work with, processed payment quickly. Shipment arrived. Much more quickly than expected which is always a plus. Seamless experience start to finish.
By customer
Great company. Been looking for a hard to find replacement handle for valve on my sprinkler system. They had it. Definitely place to shop for hard to find items. Fast shipping!
By customer
very prompt delivery
By The Mandel Jewish Community Center of C.
I've been looking for a replacement pool light to replace my old fiber optic light. Local pool distributors were unable to steer me in the right direction. Poolweb was very helpful and new exactly what I was looking for I wish I spoke to them months ago. THANK YOU!
By Matthew
Norma was great to work with she found the parts I needed for my pool lift and was able to help get them to me the next day. when installed the new parts and the lift still wasn't working correctly, she helps me trouble shot? and when got Gobal pool lift on the phone shortly we had the lift up and running this is excellent customer service
By Chuck
Have not installed the replacement part we purchased yet but customer service was wonderful. Very helpful in helping us find the parts we needed.
By Jordan