Item performed as expected
Item performed as expected
By JAMES CARL M.
Response from Pool Supply Unlimited· Dec 7, 2023
Thank you for your review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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398 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have...
Pool Supply Unlimited (poolsupplyunlimited.com) has 398 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 252 reviews with 5 stars · Clear filters
Item performed as expected
By JAMES CARL M.
Response from Pool Supply Unlimited· Dec 7, 2023
Thank you for your review!
Packaging was perfect, and the Faceplate worked in my spa right away after installation.
By Cliff J.
Response from Pool Supply Unlimited· Dec 7, 2023
Thank you for your review, we are so glad you've got the product you needed and were able to install it quickly!
Great Service and availability and great price
By KEEFER/SUSAN D.
Response from Pool Supply Unlimited· Nov 27, 2023
Thank you for your review!
Product came quickly.....and product worked when installed. I had just went through 3 months of a non-functional $4000 product from another company. Consumers need to realize that sometimes they are dealing with 2 parties if there is an issue on an expensive product....the company they purchased from...and the manufacturer. Sometimes one points the finger at the other....and the consumer suffers.
By Edgar G.
Response from Pool Supply Unlimited· Nov 27, 2023
Thank you for your review! We are sorry about your experience with another company, we are so happy to hear we could help you get what you needed!
I had a great phone conversation with 2 staff members. I received a discount on shipping and I appreciate that. The heater and stack arrived quickly and when installed worked perfectly. I highly recommend this company. Thanks!
By Tom F.
Response from Pool Supply Unlimited· Nov 25, 2023
Thank you for your review! We are so happy to hear you were helped and got great customer service! If you have any questions in the future please let us know!
Your price, availability of Inventory.
By MARK W.
Response from Pool Supply Unlimited· Nov 25, 2023
Thank you for your review!
Everything went fine. No issues
By customer
Response from Pool Supply Unlimited· Nov 22, 2023
Hi, We searched your email given and only pulled up one order. This order was cancelled becuase you no longer needed it. Unfortunately with the limited information we are unsure what you are referring to. Our return policy is if something is unused you are able to return it within 90-days. It can be found here: https://www.poolsupplyunlimited.com/returnspolicy
Quick service, and great warranty support!
By Randy
Response from Pool Supply Unlimited· Nov 12, 2023
Thank you for review! We are so glad we were able to help you with what you needed.