Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
439 reviews
Pony O Hair AccessoriesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easily create ponytails and buns with PONY-O Hair Accessories! The PONY-O and BUN BARZ are a must have for all hair types: fine, thick, and curly! PONY-O Hair Accessories are super secure, comfortable, non-creasing or damaging, easy to apply and remove. Fine hair appears 100% fuller and thick hair stays up while feeling weightless. Curly hair doesn't get pulled, snagged or flattened! No more little pulled pieces.
Pony O Hair Accessories (ponyo.com) has 439 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 199 reviews with 1 star · Clear filters
I realy wanted to like this product but it's terrible. If I could give it zero stars I would. Tried the bun bar and pony O for thick hair...my hair just falls, doesn't stay secure at all. Waste of money.
By AJ
It doesn't work. I have shoulder length hair. Fine texture and thick volume. It hurts to put in, it pulls my hair. It doesn't stay in. Falls out so quickly with natrual head movements. Can't leave a bad review on their website, claims error whenever you try, but if it's positive it submits. Complained to their costumer service and never heard back.
By Izzy
Bought the XL Pony-O and Bun Bar. I have thick, curly hair and even when straightened, cannot fit the XL Pony-O around my hair. The Bun Bar is a joke and could never see this product working for anyone with thick or layered hair. These products do not work as advertised and are over-priced. Will never purchase again.
By Mari W.
I purchased the XL Pony-O and was very disappointed. I have long and thick hair so assumed the XL one would be perfect. It doesn’t even hold my hair up and falls out after a while. It also doesn’t bend enough to hold up. Wouldn’t recommend. I also can’t send it back as it is classed as an international order.
By Sophie
I have fine, shoulder length hair and while it held my hair ok, it didn’t look any good as you need thick hair (which Ponyo didn’t state in their website). Expensive and u only have option to buy a pair no less.
By Rebecca W.
When I received my pony-o I immediately started using it. I have really thick long hair (waist length) and bought the one that was supposed to be extra big and strong for hairtypes like mine. It stayed in my hair for a good 2 mins before falling on the floor. The ponytail itself seemed a bit depressed as the pony-o was clearly dying under the weight. I placed it on a shelf and it has been laying there unused ever since. Maybe one day it will be promoted to hold up a plant.
By Tanja C.
The ponyo was expensive to buy and it never held my hair as strongly as it does in their ad’s. I wasn’t able to exercise in it although it was good for wearing to work ect. After 1 month of use it broke and basically didn’t hold my hair up at all. Save your money and invest in a different hair accessory
By Katie P.
