PolycomReviews of polycom.com

we have been with them for many years, bought the phones from them, moved internet provider and now they have put a code on the phones that we own and wont let them work unless we take out a service contract, im sure this is illegal

I have been a loyal Polycom and Plantronics customer for twenty years, buying thousands of dollars’ worth of products from them. I live outside the U.S. and, due to electrical power differences, some of their telephone accessories, such as power supplies, need local versions. Polycom has joined with Plantronics to form Poly. Their products are the most expensive in their market. Whenever I need to exchange a power supply or wall module for my phones they refer me to their Sales to buy another product. My messages to Poly’s “leadership,” including their CEO Joe Burton, have been ignored. They don’t seem to care about your satisfaction, unless you are a big business that gives them hundreds of thousands of dollars in revenue.