Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6 reviews
PoetrobsonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe every piece of jewelry should tell a story. Through exceptional craftsmanship, thoughtful design, and dedicated customer care, we create meaningful jewelry that helps our clients celebrate their most treasured moments and express their unique journeys.
Poetrobson (poetrobson.com) has 6 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
6 approved reviews, newest moderated first
My Poet Robson experience was great. They were especially helpful through the entire process and kept me up-to-date every step of the way. There was a quick turn around from the date of purchase to the deliver, which I really appreciated. The ring was absolutely beautiful, almost as beautiful as my NEW fiancé. Thank you Poet Robson for helping make this special occasion even more special.
By Grady B.
Amazing!! That’s all I can say, beautiful ring!! Amazing customer service, best for your buck!!
By Cannon R.
Response from Poetrobson· Sep 10, 2026
Thank you so much for the amazing review! We’re thrilled to hear you love your ring and had such a great experience with our customer service. Your kind words mean the world to us!
Really happy with the purchase, great quality and fast delivery.
By Tina
Response from Poetrobson· Jun 15, 2026
Thank You Tina, For the lovely review. We are glad that you loved the piece
Absolutely love my ring, it looks even better in person than online
By evann D.
Response from Poetrobson· Jun 15, 2026
Thank You Evann, For the lovely review. We are glad that you loved the piece
I ordered a ring from them, though i liked the design but the packaging was a bit not as per my expectations. If you are planning to gift or have a surprise idea, please consider discussing with them for the packaging. Otherwise ring was as show on the images and the support team is absolutely great in their work. Thank you for the support and a beautiful piece.
By kaisy
Response from Poetrobson· Jun 15, 2026
Thank you for taking the time to share your experience with us. We're delighted to hear that you loved the ring and that our support team was able to assist you throughout the process. At the same time, we're sincerely sorry that the packaging did not meet your expectations. We understand that presentation can be an important part of the experience, especially when a piece is intended as a gift or surprise. We truly value every review and piece of feedback we receive, and your comments have been noted. We take customer feedback seriously and will be reviewing our packaging experience internally to identify areas where we can improve. Thank you again for your kind words, your support, and for choosing us. It was our pleasure to create this special piece for you, and we hope to serve you again in the future.
I bought an engagement ring from Poet Robson for my now fiancee, and I was very happy with the experience. The ring itself was priced very affordably compared to others on the market.
By Julian M.
Response from Poetrobson· Jun 15, 2026
Thank You Julian, For the lovely review. We are glad that you loved the piece
