I was shown some unexpected kindness
I was shown some unexpected kindness, given that I made a mistake with my account
By tommaso
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
435 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Podbean has been providing innovative podcasting and social audio services as an industry leader since 2007. Podbean integrates publishing, management, distribution, monetization and analysis tools into an easy-to-use podcasting platform. The Podbean community consists of over 600,000 podcasts, including corporate and organizational podcasts, and a rapidly expanding listener community on one of the top podcast apps for Android and iOS.
Podbean (podbean.com) has 435 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 361 reviews with 5 stars · Clear filters
I was shown some unexpected kindness, given that I made a mistake with my account
By tommaso
Quick answers and intention to help
By Hakan T.
As noted by others the update a couple of weeks back broke things a bit. Audio was pausing during streaming and from downloaded content. I contacted the Podbean folks, described the issue and replied to their requests for further information. Result? Yesterday they had me download an update and reboot my phone, I have had zero problems since. The app is good and so is the support!
By Torin R.
Fast and accurate response!
By Sina K.
I made a few mistakes trying to sign up for a recurring patron donation. I dreaded the process I would have to go through to correct it and thought I would need to go through my credit card company. First, I gave the contact email at podbean a try. They got right back to me with a solution. When I procrastinated a few days, they followed up to check on my progress. I followed their directions and solved my problems quickly. Great job.
By Neal
Very prompt responses. Very polite and were able to help me resolve the issue.
By Women's Football H.
I had a fantastic experience with Podbean's support team. They were quick to respond and extremely helpful in resolving my issue. Highly recommended!
By Colin G.
The Customer Service/ Technical Support I received was wonderful! The email responses were quick and helped me to realize what the problem was. FYI, if you have an Apple product you are trying to sign up with Podbean, it’s best to sign up with your email first and then allow FaceID/ automatic password. If you set it up the other way first, your account will not have an email and you will be limited on what you can do. (You will not be able to verify your email.)
By Mrs. Y.