Quick shipping
Rug sample arrived just when it was promised.
By SLK
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 565 reviews with 5 stars · Clear filters
Rug sample arrived just when it was promised.
By SLK
Great product, arrived in a timely manner. Excellent customer service!!!
By JUDY
Absolutely loved my rugg. Same exact rugg Havertys is selling and 200$ cheaper. Same exact rugg. Will purchase again.
By Penny Whitener Diamond W Ranch L.
Response from PlushRugs· Sep 21, 2023
Thank you for your review! We're thrilled to hear that you loved your rug and found it to be a great value. We look forward to serving you again in the future! - The PlushRugs Team
Rug is exactly as ordered - beautiful and a great price!
By Christine C.
Response from PlushRugs· Sep 18, 2023
Thank you for your review, we're thrilled to hear you love your new rug!
Fast shipping. Great price!
By Gina
Response from PlushRugs· Sep 21, 2023
Thank you for your positive feedback! We're delighted you had a great shopping experience with us. Enjoy your rug!
I was very happy to find a rug on the PlushRugs website that had the perfect design and colors for my needs. When the rug arrived, the finish around the edges was greatly flawed. When I called customer service they were very professional, friendly and helpful. I emailed pictures and they promptly responded letting me know it was the last rug of that style. They said they would provide a prepaid shipping label and I could return it for a full refund, or they would discount the one I had. I chose the discount. The entire process from start to finish was smooth and professional.
By Karin
Exactly what I wanted. Delivered quickly.
By Kimberly
Easy transaction. Arrived on time. Looks great in the dining room.
By F G.