Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
PlushRugsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 565 reviews with 5 stars · Clear filters
Communication was great! I was constantly kept up to date on timing of the delivery. Plus, the delivery crew went above and beyond by carrying the heavy rug up our steep gravel driveway. Most important, the rug is beautiful and we got it at a great price.
By Deborah
Response from PlushRugs· Jul 25, 2025
Thanks for taking the time to leave us a review Deborah! So happy to hear about your experience and that you love your new rug. - The PlushRugs Team
Better price than other sites...good delivery....great rug!
By Shannon
Response from PlushRugs· Jul 24, 2025
Thank you for the review Shannon! Thrilled to hear the rug is a perfect fit. - The PlushRugs Team
the rugs came promptly
By hew
I received my rug one week after I ordered it.
By ROBIN
Prompt service - Products arrived earlier than PlushRugs quoted. Both the carpet and pad were in great condition and the look wonderful.
By Stephen
Great transaction. Cheaper than my local store, great communication, and delivered quickly. We will be back.
By SCOTT T.
Excellent match. Just what I needed.
By CustomerNancy M.
Response from PlushRugs· Jul 7, 2025
Thank you so much for taking the time to leave us a review! We're thrilled your new rug is an excellent match. - The PlushRugs Team
Easy to order and I received exactly what I ordered quickly.
By Brad Z.
Response from PlushRugs· Jun 24, 2025
Thanks for your review Brad, glad everything went smoothly for you! - The PlushRugs Team
