I love my new rug
It arrived super fast. Packaged nice. I love it.
By Susan
Response from PlushRugs· Sep 9, 2025
Thank you for your review! - The PlushRugs Team
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 565 reviews with 5 stars · Clear filters
It arrived super fast. Packaged nice. I love it.
By Susan
Response from PlushRugs· Sep 9, 2025
Thank you for your review! - The PlushRugs Team
Great service. Thank you.
By Lisa
Response from PlushRugs· Sep 9, 2025
Thanks for the review Lisa! - The PlushRugs Team
Beautiful rug, great quality. , fast delivery, well packaged.
By Gretta
Response from PlushRugs· Sep 8, 2025
Thanks for leaving us a review Gretta! We're thrilled you love your new rug. - The PlushRugs Team
Love the rug and the customer service department. Definitely would order from them again.
By Jaime
Response from PlushRugs· Sep 8, 2025
Thank you so much for your review, you've made our customer service teams day! It's always a delight to get positive feedback. Please come back and order from us again. - The PlushRugs Team
I bought a rug from plush rugs online. The next day, I realized that it wasn’t going to suit my purpose. I canceled my order. The plush rugs rep couldn’t have been kinder. She canceled my order and refunded my payment immediately. No questions asked. With Customer Service like that, I will buy from Plush Rugs again.
By Cecily
Response from PlushRugs· Sep 8, 2025
Thank you so much for leaving a review! We will always try our best to accommodate requests like this. We hope to get another chance to earn your business in the future! - The PlushRugs Team
Great selections and price ranges. Very happy with the 2 rugs I purchased.
By Carol C.
customer service was great and delivery was on time. love the area rug.
By Margaret
The rug is so much nicer than expected, great quality !
By Sherry