Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
PlushRugsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 565 reviews with 5 stars · Clear filters
Easy order and delivery process. Rug is exactly what I expected when I ordered it. Looks great in our living room.
By Constance
Response from PlushRugs· Sep 17, 2026
We're so glad to hear your new rug is exactly what you needed! Thank you for sharing your experience and we hope to earn your business again in the future. - The PlushRugs Team
My experience with Amber was awesome. She was so helpful. Rug came fast and in great condition. Love it!
By Diane B.
Response from PlushRugs· Sep 15, 2026
Thank you for taking a moment to leave us a review! We're so glad to hear Amber provided a great experience when purchasing your rug. - The PlushRugs Team
Fortunately you were able to get both rugs to me ahead of my scheduled floor replacement which meant they were available to be put down as the installers completed their work. When I emailed to inquire about delivery date, the response was timely and helpful.
By Cindy
Response from PlushRugs· Sep 14, 2026
Hey Cindy, Thank you so much for taking a moment to leave us a review! We're thrilled to hear the rugs arrived on time and kept things on schedule for you and your installers. - The PlushRugs Team
Our rug arrived quickly and was exactly as described. We were looking for a specific rug and were glad to see it at PlushRugs at a great price. We’re thrilled with PlushRugs. They made our rug buying experience seamless!
By Sarah
Response from PlushRugs· Sep 14, 2026
Thank you so much for your kind words Sarah, we're thrilled to hear you love your new rug and the process was as smooth as possible! - The PlushRugs Team
Images seemed accurate , easy to order , good communication , nice product
By David
Response from PlushRugs· Sep 11, 2026
Thank you for leaving us a review David, enjoy your new rug! - The PlushRugs Team
Small problem with pricing however they made it wright
By Chuck
The price was great, and the delivery was very prompt. I was impressed with both.
By Judi C.
Response from PlushRugs· Sep 2, 2026
Thank you so much for sharing your experience Judi, we're glad you found the perfect rug at a great price! - The PlushRugs Team
I love this rug. I put it in a bathroom I redid and something happened which I hadn’t realized. It pulled the whole room together, matching the color of the shower curtain, the ochre cafe curtains and pulling together the blue in the floor tiles. The rug design itself even copies the shapes of the floor tiles. A home run !
By Nancy
Response from PlushRugs· Aug 24, 2026
That is so wonderful to hear Nancy, thank you for taking a moment to leave us a review! - The PlushRugs Team
