Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
PlushRugsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 565 reviews with 5 stars · Clear filters
ordered a product that didnt work in my home and the return experience was GREAT, This is so important when your ordering online. Will not hesitate ordering again. Thanks AMBER for your prompt detailed support. Linda
By Linda
Fast, prompt service. Nice quality rug!
By Julie O.
Response from PlushRugs· Feb 3, 2026
Thank you for leaving us a review Julie! - The PlushRugs Team
arrived ahead of when we expected would have been a little easier to install if it were rolled up with the rug side inside
By robert
I've ordered 3 rugs from them and am very pleased with the quality of the rugs. Free shipping and received quickly!
By Pam
Our area rug has a lovely design and feels soft on the feet. The website was easy to use with good depictions of the products. Delivery was sooner than projected. Thank you PlushRugs!
By Karen
This rug is beautiful! It replaces one just like it that we had for 5 years. It is on our family room, and takes a lot of abuse with dogs and grandkids.It is thick and plush! So happy to have found this great rug twice!!
By Smith
Excellent service with great communication
By thomas
The shipping was very FAST...had my rugs within 3 days of ordering! The quality of the rugs was very good and the price was better than other stores....I will definitely be ordering more from them.
By flymom
Response from PlushRugs· Jan 29, 2026
Thank you Cindy! We hope to get a chance to earn more of your business down the road! - The PlushRugs Team
