Easy to use
Easy to use , Dr was very knowledgeable
By Leo E.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
2,718 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 1,839 reviews with 5 stars · Clear filters
Easy to use , Dr was very knowledgeable
By Leo E.
I spent 81/2 hours in my local hospital and found out I have a thyroid issue. I’m grateful to have found out about that but I was given nothing for pain and really not given any guidance for what to do. My daughter looked on line for me to find a doctor. I went to PlushCare and within an hour I was prescribed medication that made me feel better almost instantly. They will also help me find an endocrinologist. I am so, so grateful for this site.
By Barbara
The dr I met today Shannon wipf was very knowledgeable and kind...love on line doctor visits..so convenient, easy, without having to wait in a doctor's office ...very positive experience
By Sheila M.
Excellent customer service and communication
By MH
PlushCare is a fantastic platform that makes it very easy to schedule a physician. The reminders are great as well.
By Steven B.
I LOVE my doctor! She is so personable, makes me feel comfortable and listens to my needs. I’ve never felt such a connection with my healthcare provider and am so happy I joined Plushcare! I would recommend it to everyone.
By Alex E.
Response from PlushCare Virtual Healthcare: online doctor· Sep 20, 2023
Hi Alex, thanks for the feedback! We’re so glad to hear you had a great experience with us. We hope to see you back soon!
Great doctor and quick communication set up
By Steven F.
I absolutely, LOVE PlushCare! I don’t normally leave reviews but needed to for Plush! I work in tech and I’m always on meeting or traveling for more meetings. Although I do have a primary 20min from my house in a physical office but having to fit their time and schedule just didn’t work for me. Also, I wanted a place that accepted my insurance and was also willing to process prior authorizations if needed which my insurance sometimes required. My doctor Dr. Towne was amazing, she helped me with what I needed and really took the time to listen to me. I am recommending everyone to go to PlushCare! Thank you!
By Lauren M.
Response from PlushCare Virtual Healthcare: online doctor· Sep 20, 2023
Hi Lauren, thanks for the feedback! We’re so glad to hear you had a great experience with us. We hope to see you back soon!