Great customer service
Great customer service . Very professional and just a pleasure to talk with. I am in the customer service business and she is a keeper.
By Keith L.
Monday, November 9, 2026 · Customer reviews of US businesses

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2,718 reviews
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Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
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Great customer service . Very professional and just a pleasure to talk with. I am in the customer service business and she is a keeper.
By Keith L.
Have thoroughly enjoyed my experiences with plushcare & their providers, specifically Dr. K Mahdi. She is very kind & precise without judgement.
By Jill
Solomon was very helpful, but he could not upload my insurance card. Either that section of the app is down or something isn't working right. I'll try again tomorrow
By Mark G.
Great customer service! Thanks!!
By Leila P.
I have been meeting with Dr. Riad Abdelkarim through PlushCare, and our interactions have always been professional, thoughtful, and reassuring. He listens carefully, remembers my history, and explains things clearly without rushing. Each visit feels personal and well managed, and I consistently feel confident in his care.
By Jerry K.
My experience was great and it is such a simple, easy process to speak with a doctor. I didn’t want to go into the Instacare because of all the sickness going around. I’m thankful for PlushCare taking care of me in the privacy of my own home.
By Dianna A.
Shockingly easy to use with easy and quick access to online physicians. In the past, with my corporate health care provider, I had to wait 2-3 months to get an appointment! With PlushCare, I can get same day visits which are covered fully by my insurance! I highly recommend!
By Amy
The experience was efficient, professional and helpful ... My designated physician was on time, as stated... She listen, was aware of my medical issue and totally helpful .
By Betty