Positive review
He was polite, professional, and knowledgeable. This was my first time inquiring about Plushcare medical services. He answered my questions, and was efficient. Thank you!
By Qiana H.
Monday, November 9, 2026 · Customer reviews of US businesses

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2,718 reviews
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Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
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He was polite, professional, and knowledgeable. This was my first time inquiring about Plushcare medical services. He answered my questions, and was efficient. Thank you!
By Qiana H.
Doctor was there when I needed him.. Meds when I was sick.
By Robert C.
Solomon from the Care Team was a great help today. Quick response, double checked the info, answered all of my questions, and was very personable and kind. Thanks, Solomon!
By Amanda K.
Gelatto from Billing took great care of me today to settle a subscription dispute!
By Kathryn O.
Convenience . The app is easy to use. Appointments are easy to schedule. Doctor was knowledgeable and friendly. I am self pay, the cost is a faction of what I paid before. PlushCare has negotiated cost with the Laboratory provider. Has been a great experience.
By Silvia
I received great customer service with Solomon from the Care Team. Highly satisfied with overall experience - very straightforward and easygoing.
By David
Carmen from the Care Team was amazing! I had issues with Accolade phone app and wasn't able to book a virtual dr. appt for my son. I called Accolade twice, got passed around and the call kept dropping. By the time I got to Carmen, I told her my frustration and she ensured that she stayed with me throughout the entire process and got my son the appt with a dr. she was also very caring and compassionate and really made my experience much more pleasurable EVEN though I was on the phone for nearly 2 hrs trying to get to someone to help me.
By Yilin L.
Response from PlushCare Virtual Healthcare: online doctor· Mar 12, 2026
Thank you for the kudos for Carmen! She is a great Care Advocate with strong sense of exceptional patient experience!
Carman from the care team was very helpful with my issue. She was kind and helped me to understand the procedure for my issue.
By LISA