Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
PlusCup – Personalized Videos for Kids & AdultsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours.Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 578 reviews with 5 stars · Clear filters
The Video was AMAZING! The Pronunciation was on point! I love that they add the happy birthday song & my daughter’s favorite bluey song “Dance Mode” which was just a coincidence but it was great! The delivery was fast as well! Thank you so much! You are making many kids days extra special!
By Maria C.
Came across this ad in my Facebook feed so I was skeptical. Placed order then received video same day by email within just a few hours. It’s absolutely adorable! Appears and sounds exactly as advertised. Can’t wait to show it to our granddaughter Christmas morning.
By Renee W.
So pleased with this experience!! It’s so cute it got done so much faster than i expected! Thank you!!!
By Caitlyn J.
Amazing customer support! I received my video the same day I placed the order. I asked for one edit of a name pronunciation and the communication as fast and clear. Received the edited version the same day I requested it. The video is amazing and my kids will love it!
By Mike G.
The video is soooo cute!!! I can’t wait to show it to my girls!! Didn’t expect to get it as soon as I did! I am very pleased.
By Customer
Such a great experience. Submitting the personalized request for the video was a breeze, very simple and easy. The response time was quick and thorough. I needed one small changed and they did it really quickly. Can’t wait to show it to my son for his birthday!
By Deneil J.
They were super quick, and the video is quality and amazing!
By Kathryn D.
I found this company through a social media and I thought it was adorable. My son loves Bluey and this would be the perfect Christmas surprise. The order form and process was simple and I received my video within 2 hours. The pronunciation of my son’s name needed to be adjusted and they were so responsive and adjusted within a few hours. It hasn’t even been a full 24hours since I placed my order and I have the perfect surprise for my little guy. It’s nice to know some companies still care about customer service and quality.
By C D.
