Incredible quality
Created a fantastic birthday video for my daughter--I received it in less than 2 days. Great quality.
By P L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
654 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours.Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 578 reviews with 5 stars · Clear filters
Created a fantastic birthday video for my daughter--I received it in less than 2 days. Great quality.
By P L.
Customer service is the best. My daughter’s name was pronounced incorrectly and they immediately fixed it. Can’t wait for my daughter to see the video. Highly recommended!!!
By Julienne Rica T.
Ran into an issue at first with the pronunciation of my kids name, but it was QUICKLY FIXED. 10/10 recommendations‼️
By Sajel M.
My video required a few edits and they did a wonderful job fixing everything in a timely and friendly manner! I'm very happy with the result!
By customer
First time using this service, i saw this from an ad, i was unsure what i would’ve received. It was everything as shown in the ad. Customer service is very great. Very responsive, super helpful and i am happy with the results. Delivered almost immediately after purchase.
By Tiffany
Absolutely brilliant company. Placed an order for a 6th birthday video for my granddaughter and order was fulfilled with the hour - then I realised I had got it wrong and needed order for a 7th. Within the hour they delivered the corrected video. Outstanding service, very quick and highly recommended.
By Malcolm D.
I have to say I had a great experience please don’t hesitate to do this I’m sure my son is going to go nuts when he sees his video on his birthday
By Dennis S.
This was perfect! We did the Bluey one and my kids bday is on the same day! So I was able to do both names and both numbers!!! It was read sooo fast! 5 stars for sure!!!! ⭐️⭐️⭐️⭐️⭐️
By Bonnie T.