Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
PlusCup – Personalized Videos for Kids & AdultsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours.Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 578 reviews with 5 stars · Clear filters
The videos are very well made. My grandson will be amazed. I got the Bluey and the Elsa videos and my grandsons name and photo appear on the screen and family members names mentioned. There is a happy birthday song also. Truly magical. I can’t wait for him to see them.
By Margaret M.
Absolutely amazing job!!! Received the video in less than 24 hours and was exactly what i asked for. Definitely recommend them!!!
By yamileth
This is a very beautiful video 😊 Very prompt delivery. My son would love this for sure 💙 Will make this again. Thank you.
By Yinka
Ordered the kpop personalised video for my daughter’s birthday. It’s absolutely brilliant. It’s nearly 6 minutes long so you defiantly get your moneys worth. I can’t wait for her to see it especially the bit where Rumi (her favourite) says her name and a special little message. Absolutely blown away by this 10/10
By Kelly
Amazing quality, they pronounced my sons name correctly. Delivery was fast! Quality was amazing. Overall amazing my son was so suprised and couldnt stop smiling when he saw it.
By Brittney B.
Very happy with the product.
By Vladimir
Saw this company's ad on Instagram and with my little one's birthday coming I knew he would love it. I'm so glad I ordered. The quality of the video is great and was very easy to order. I got my order the same day which was even better! I can't wait to show my little on his birthday!
By T J.
The plus cup team are incredible at what they do and they accommodated to my needs within 24hrs (obviously a time zone difference). The video was perfect and our little girl absolutely loved it we are doing one every year from here on out because the service that plus cup provided was second to none. Do not go past this company and make sure you book their service you will not regret it!! Thankyou plus cup for making our daughters morning memorable
By Riki D.
