Plus OrcarReviews of plus.orcar.ai

One of the worst experiences I’ve had while traveling. Their supposed 24/7 customer support is just AI, and escalation to a human agent just left us on read when we were trying to sort out an issue with our booking. There is no staff onsite and no one to help. We are lucky we speak Korean, any foreigner would be totally SOL if they have any issues with their booking. Unresponsive, unhelpful, difficult to navigate website that leads you to dead ends or issues, and way more expensive than Lotte or SK. Totally uncommunicative of your booking leading up to it as well. Do not use this service!!! We will update this review if we ever hear back or get resolution.

I have a wonderful and remarkable experience booking a rental car with Orcar, for my Jeju trip with my family, in Nov 2025. The portal is easy and user-friendly. The staff promptly assisted with confidence and patience, when I faced some difficulties in the registration, even during the weekends. Special thanks to Jade for his great help. The follow-up text and proposal for an alternative vehicle for the car rental are impressive. We have managed to get a better deal from his proposal. Many thanks to Jaeho for this. The personalise and customer service are exceptional and outstanding. Two Thumbs up for Orcar. We will definitely recommend Orcar to our families and friends. We are looking forward for our trip in end Nov and we are confident that our car rental experience will be great with Orcar.

As an international driver, I had an outstanding experience renting a K5 from Plus by Orcar in Jeju. What truly set them apart was how easy they made everything for a visitor. The staff were all fluent in English, and I was charged the exact same fees as a local—no extra charges or "foreigner" pricing whatsoever. The entire process was completely contactless and incredibly modern. I was able to use my American phone and credit card without any issues. They even delivered the car directly to me, which was a huge convenience. I can't recommend them enough for any traveler looking for a fair, easy, and welcoming car rental experience in Jeju.