Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
376 reviews
Plum DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 372 reviews with 5 stars · Clear filters
Outstanding quality and selection of the perfect ring/diamond combination. The beauty of the diamond is only outshined by my lovely wife!
By Keith H.
Response from Plum Diamonds· Dec 21, 2023
Keith, you deserve a 5 star review for those lovely words about your wife! how sweet! Thank you for choosing Plum and taking the time to leave a review- we truly appreciate it!
Good price for a beautiful product, and even better customer service.
By John K.
Response from Plum Diamonds· Dec 20, 2023
Hi John! We appreciate your review and loved having you back at Plum, we hope it's not the last time! You were a pleasure to work with, thanks again for the kind words.
The process was extremely easy! Picked out and ordered exactly what I had in mind for my girlfriend. After placing the order, the Plum team was very responsive and kept me informed throughout the production of the ring, and delivered in the time period they committed to. Plus I was able to finance this large purchase to help offset one large upfront sum.
By Matt L.
Response from Plum Diamonds· Dec 18, 2023
Matt, thank you for sharing your experience! We know it helps others feel confident about working with us so we appreciate the time and thought you put into leaving a review. We're so pleased that you are happy...congrats!
It was an amazing experience we had with Renee and Kristy! They were on top of everything until we received the 💍! They exceeded our expectations!
By Mcflight
Response from Plum Diamonds· Dec 18, 2023
So glad to hear it! We love to hear that our couples are thrilled with our service and our product! It was an honor to help you with your ring and we hope to have you back at Plum soon!
Such a nice personal experience that’s so rare these days. What a beautifully crafted piece of jewelry! Plum diamonds is the real deal.
By J S.
Response from Plum Diamonds· Dec 14, 2023
Jay, thank you for caring enough to leave this review! We appreciate it more than you can know. Thank you so very much for choosing Plum.
Renee went above and beyond to help make sure my ring was perfect and delivered on time! It’s unbelievably gorgeous and came beautifully packaged. I would 10/10 recommend this company!
By Brittany
Response from Plum Diamonds· Dec 14, 2023
Brittany, Thank you so much for the recommendation! It always mean so much to us when people share their experience. It was a pleasure to work with you and we are so happy that you love your ring.
The customer service of this company is unmatched 10/10. They respond to any and all questions usually the same or next day. I even changed my mind about my ring setting selection last minute and they helped me make it right. I received my ring within 15 business days. The ring exceeded my expectations. High quality craftsmanship…GORGEOUS!!!
By Lacey T.
Response from Plum Diamonds· Dec 13, 2023
Lacey, we're so happy to hear that you love you ring! And we are happy that we could accommodate your setting change and appreciate that you took the time to tell others about your experience with Plum. We'd love to work with you again!
Purchasing a diamond wedding set online was a little scary at first. Plum Diamonds had top tier communication from start to finish, and my rings are drop dead gorgeous, I couldn’t have asked for a better experience! Highly recommend.
By Carly S.
Response from Plum Diamonds· Dec 12, 2023
Carly, your set is drop dead gorgeous-you got that right! Thank you for appreciating our efforts and our product...it means so much to us!
