Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
376 reviews
Plum DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 372 reviews with 5 stars · Clear filters
My ring came out beautiful! It was so easy to order and came quick! Definitely recommending plum diamonds to my friends and family.
By Jacquelyn P.
Response from Plum Diamonds· May 21, 2024
Jacquelyn, we so appreciate that you'd recommend Plum! It was easy and a pleasure to work with you too - we'd love to see you and your family/friends back at Plum! Thanks for your support :)
Excellent customer service and quality products
By Dylan
Response from Plum Diamonds· May 16, 2024
Dylan, sharing your experience really does help others decide to take the leap with us...so we very much appreciate it! So glad you're pleased!
My experience with Plum has been excellent from start to end. From the excellent support from Renee and Kristy during the customisation and the payment process and the ability to create my own custom design, I loved every step and felt truly supported! The value for money is also unmatched and the detail to attention makes Plum stand apart! From support over Instagram or emails, they truly got your back when thinking of jewellery
By Zenobia
Response from Plum Diamonds· May 16, 2024
Zenobia, we do have your back! What a great way to put it - thank you! We're so happy to hear that your ring matched your experience in that you enjoy/ed both. It was a pleasure to work with you, thank you for supporting Plum!
Absolutely amazing stone and ring… the communication was fast and each step you felt in the loop. The packaging and box it arrive in was very elegant and made for a very special experience.
By R. Van S.
Response from Plum Diamonds· May 14, 2024
We're so glad you felt the whole experience was special! We always hope for that and it's nice to hear that it translates. We are so appreciative that you took the time to share your perspective on Plum Diamonds and hope to see you here again!
The rings are absolutely beautiful. Customer service is top notch. They communicated every step of the way. Shipping and packaging was stellar. Will recommend to anyone who will listen to me!
By Jason C.
Response from Plum Diamonds· May 9, 2024
Jason! Then we hope you have influence over lots of people, ha! Thank you so much for spreading the Plum word and sharing your experience. We enjoyed working with you!
Excellent service and definitely recommend!! Thank you Kristy & Renee 👏
By Lylin L.
Response from Plum Diamonds· May 9, 2024
Thank you Lylin!! It was a pleasure working with you and it means a lot to see your review. Please come back and work with us again!
Fantastic customer service! Renee was amazing from beginning to purchasing. Answered all of my questions and very transparent about the process of returns/exchanges. The quality of Plum Diamonds is top notch! Would recommend this company to all my friends!!
By R. L.
Response from Plum Diamonds· May 9, 2024
Thank you so much! We aim to be straightforward, trustworthy and fun ...it sounds like that was your experience! We thank you for sharing that and hope to work with you again!
Customer service was outstanding! Super helpful and fast response to questions! I got a significantly nicer ring for the money than I thought I was going to get! Overall fantastic experience, would highly recommend Plum Diamonds!
By C. T.
Response from Plum Diamonds· May 1, 2024
Thank you so much for those kind words! Such a thrill to hear the ring exceeded your expectations-that's our goal! It was a pleasure to work with you and it means a lot that you took the time to leave a review, thanks again!
